Ron Tonkin Chevrolet - Service Center
Portland, OR
81 Reviews of Ron Tonkin Chevrolet - Service Center
Went to Ron Tonkin Chevrolet today for what was going to be my final oil change at a dealership . Samantha , the young lady that helped me with my truck was awesome. She asked me all the right questions and be my final oil change at a dealership . Samantha , the young lady that helped me with my truck was awesome. She asked me all the right questions and when I indicated that I was just needing and oil change today and was in a bit of a hurry , she went above and beyond. She shared the other services that L might need and that were available but was not pushy . Very professional and got the service done in a timely manor . I wasn't planning on going back for oil changes and other services as I have in the past but Samantha has restored my faith in this location for my future work . Thakn you , Roy More
Was told I needed a part that is no longer made and that I would have to look in a junk yard. However, they would be happy to install it if I found the part.... After they kept my vehicle for over 15 days I would have to look in a junk yard. However, they would be happy to install it if I found the part.... After they kept my vehicle for over 15 days sitting at the dealership, I was allowed to take it home without the issue taken care of. I took it to Cooper's and they actually took the part out to inspect it. They cleaned it. It works great! No need for a new part! Tonkin was a waste of time and money! Never going back to Tonkin for service again! More
Rickey did a very good job explaining everything. Actually took only an hour for my service, and tire rotation. Always go out of my way to where I bought the truck, very good service! Actually took only an hour for my service, and tire rotation. Always go out of my way to where I bought the truck, very good service! More
The service aid didn't relay the correct information to the mechanic the mechanic failed to do physical inspection with the car he didn't address the main problems with the car he basically did a faculty the mechanic the mechanic failed to do physical inspection with the car he didn't address the main problems with the car he basically did a faculty maintenance job on the car the water was leaking when I arrived to pick the car up how hard is it to repair a water pump correctly basically they charge you a dealer price but give you poor quality of work! probably because its in run down part of town so they don't take no pride in there work More
Great customer service today. They got my oil changed and put new tires on perfectly. William was great to work with and kept me updated every step of the way. Thanks!! They got my oil changed and put new tires on perfectly. William was great to work with and kept me updated every step of the way. Thanks!! More
The service department was great, they were very understanding, and explained what was wrong with my car in terms I could understand. There was zero p[pressure involved, and they showed me exactly w understanding, and explained what was wrong with my car in terms I could understand. There was zero p[pressure involved, and they showed me exactly what was wrong. When I was sitting in the lounge waiting to for them to finish car, a Salesperson named Anton approached me, and talked to me for a few minutes. He was really nice, we chatted about some old cars I liked, and he answered my about the new camaros. He's a stellar young-man, the people At this dealership get an A+ for customer service. More
Had oil change done along with the standard factory inspection. Not happy after I noticed the front bumper had oil splashing and top of the grill same thing. inspection. Not happy after I noticed the front bumper had oil splashing and top of the grill same thing. More