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Ron Tonkin Chevrolet - Service Center

Portland, OR

4.1
81 Reviews

81 Reviews of Ron Tonkin Chevrolet - Service Center

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August 22, 2023

Went to Ron Tonkin Chevrolet today for what was going to be my final oil change at a dealership . Samantha , the young lady that helped me with my truck was awesome. She asked me all the right questions and More

by roy.hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Bold
Aug 23, 2023 -

Ron Tonkin Chevrolet responded

Roy, it's great to know Samantha provided you with such a positive experience at Ron Tonkin Chevrolet. We appreciate your feedback and look forward to assisting you with future services!

August 15, 2023

Was told I needed a part that is no longer made and that I would have to look in a junk yard. However, they would be happy to install it if I found the part.... After they kept my vehicle for over 15 days More

by dgk72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Trees
Aug 17, 2023 -

Ron Tonkin Chevrolet responded

I'm sorry to read about your experience. It's our goal to provide efficient and effective service, so it's disappointing that we didn't meet those expectations in this case. I'd like the opportunity to discuss this further with you and see if there is anything more we can do for you at this time or in the future. Please reach out when convenient for you - Shane Bloemke - Service Manager - 503-408-4180

July 25, 2023

Jacob was most helpful and the vehicle was completed when promised. Multiple services were required and all were completed during this visit. More

by bobbygo0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Rushing
Jul 26, 2023 -

Ron Tonkin Chevrolet responded

We're glad to know that Jacob was able to assist you and that your vehicle's services were completed on time at Ron Tonkin Chevrolet. We always aim for efficiency in our work, so it's great to hear this feedback!

July 18, 2023

Rickey did a very good job explaining everything. Actually took only an hour for my service, and tire rotation. Always go out of my way to where I bought the truck, very good service! More

by alhowe46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Vasquez
Jul 18, 2023 -

Ron Tonkin Chevrolet responded

Thank you for the great review! We're delighted to hear that Rickey provided informative assistance and got your vehicle taken care of in a timely manner. We appreciate your loyalty to Ron Tonkin Chevrolet and look forward to serving you again next time!

July 14, 2023

The service aid didn't relay the correct information to the mechanic the mechanic failed to do physical inspection with the car he didn't address the main problems with the car he basically did a faculty More

by romanbaker1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Connolly
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Courteous and thourogh I always appreciate their help and Samantha helped me greatly with updates and fair pricing. More

by reignofcrimson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha, Tanner
Jul 05, 2023 -

Ron Tonkin Chevrolet responded

Thank you for the review! We appreciate the kind feedback about Samantha and hope to see you again at Ron Tonkin Chevrolet. Safe travels!

May 06, 2023

Great customer service today. They got my oil changed and put new tires on perfectly. William was great to work with and kept me updated every step of the way. Thanks!! More

by VV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cody
May 08, 2023 -

Ron Tonkin Chevrolet responded

We're so glad to hear that you had a great experience with us at Ron Tonkin Chevrolet! It's wonderful to see that William provided excellent service and kept you informed every step of the way. Thank you for choosing us for your oil change and tire needs. Until next time!

March 26, 2023

The service department was great, they were very understanding, and explained what was wrong with my car in terms I could understand. There was zero p[pressure involved, and they showed me exactly w More

by Samuel Wallis
Recommend Dealer
Yes
Employees Worked With
Jacob Rushing and Anton Turenko
Mar 27, 2023 -

Ron Tonkin Chevrolet responded

Samuel, thank you for the review! We are so glad to hear that you had such a successful service experience working with Anton and the Ron Tonkin Chevrolet team. Drive safely, and we hope to see you back again down the road!

March 23, 2023

Had oil change done along with the standard factory inspection. Not happy after I noticed the front bumper had oil splashing and top of the grill same thing. More

by ashipuk
Recommend Dealer
Yes
Employees Worked With
C J
Mar 23, 2023 -

Ron Tonkin Chevrolet responded

I am very sorry for how your vehicle was returned to you. A three-star experience is not what we strive to offer, and I will address this feedback with the team to help us improve our attention to detail. I hope we get another chance to leave a better impression next time. Please reach out if you would like any further assistance. Thank you, Shane Bloemke - Service Manager - 503-408-4180

March 21, 2023

Good service completed on time and as estimated x x x x xxx x x x More

by sm.shaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Mar 22, 2023 -

Ron Tonkin Chevrolet responded

We're so glad we could deliver punctual and straightforward service! Thanks for supporting Ron Tonkin Chevrolet with your business and your review. Safe travels!

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