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Ron Tonkin Chevrolet - Service Center

Portland, OR

4.0
89 Reviews

89 Reviews of Ron Tonkin Chevrolet - Service Center

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June 20, 2025

The hassle to get an associate to help assist was unacceptable. They tried to calibrate my PCM Without even updating it first. Then wanted 200$ an hour to not give me the update due from back in 2006 More

by ChevyOfOregon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 20, 2025 -

ChevyOfOregon responded

Wasted time avoided stopping else where, Reccommend Parker Johnsons of wilsonville and i reccomend POWER out in albany!

Jun 21, 2025 -

Ron Tonkin Chevrolet responded

It's disappointing to hear about your experience with the PCM update and customer service. We strive for efficiency and transparency, so it's concerning that we fell short in this instance. Please reach out directly if you'd like to discuss this further or need assistance resolving any remaining issues. Thank you, Sean Connolly - General Manager - 503-408-4130

June 01, 2025

We have received unbelievably poor service from her. Our car has been here since May 12th. We had ongoing issues with it getting “fixed”, but picking it on and the service light still be on, even before More

by Elisabethp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Linder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Ron Tonkin Chevrolet responded

Elisabeth, I'm truly sorry to hear about the ongoing issues you've faced with our service. This is not the level of care we strive for, and I apologize for any inconvenience caused by this situation. Please reach out so we can address these concerns directly and work toward a resolution together. Thank you, Kyle Kratzer - Service Manager - 503-408-4180

May 13, 2025

First service (included in purchase) went well on time in less than the expected time More

by proswell44
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Ron Tonkin Chevrolet responded

Thank you for stopping by to leave Ron Tonkin Chevrolet a wonderful review!

May 08, 2025

The dealership keeps my truck running. That is why I keep coming back. That's all. More

by Kbeyer_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Ron Tonkin Chevrolet responded

We are glad to have earned your loyal business here at Ron Tonkin Chevrolet! See you next time!

May 07, 2025

Alex went above and beyond to help us in the service department. I’m 60 and this is by far the best service I’ve ever experienced because of his knowledge and ability to explain what was wrong with our More

by Loren B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Ron Tonkin Chevrolet responded

Loren, we're delighted to hear that Alex provided you with exceptional service at Ron Tonkin Chevrolet. It's wonderful knowing his expertise and communication made such a positive impact on your experience. Thank you for sharing!

May 01, 2025

Easy to work with and always quick to help and solve what we issues may be going on. More

by b50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Linder
May 01, 2025 -

Ron Tonkin Chevrolet responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Ron Tonkin Chevrolet Team

May 01, 2025

I’ve been to this place several times over the past two months, and my car still has the exact same issue it had when I first brought it in. The first day I went in, my car was under warranty, but I sti More

by thomas.sutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Linder
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Johnson
May 02, 2025 -

Ron Tonkin Chevrolet responded

Thomas, I'm truly sorry to hear about your frustrating experience. It sounds like there have been multiple miscommunications and delays that are not up to our standards. I would appreciate the opportunity to address this situation directly with you and work towards a resolution. Please reach out when you can so we can make things right for you. Thank you, Kyle Kratzer - Service Manager - 503-408-4180

April 29, 2025

Provided detailed and clear information and updates for maintence and EVAP system diagnostic services for my Colorado. More

by swearingenr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Linder
Apr 30, 2025 -

Ron Tonkin Chevrolet responded

Thank you for sharing your experience with us! We're glad to hear that our team at Ron Tonkin Chevrolet provided detailed and clear information during your maintenance visit. We appreciate the feedback and look forward to assisting you again in the future!

April 23, 2025

Service wrighter came and told me that it will take more time to get cap off on the oil filter. More

by russ.allen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Linder
Apr 23, 2025 -

Ron Tonkin Chevrolet responded

Russ, thank you for sharing your experience at Ron Tonkin Chevrolet. We appreciate your patience and five-star rating!

April 18, 2025

I've been using this dealership for several years and will continue to use them. Service is always on time and a fair price. The staff are professional and personable. Shout out to Caleb! More

by steveenoch@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Ron Tonkin Chevrolet responded

We're delighted to hear that you've had consistently positive experiences with our team at Ron Tonkin Chevrolet! Thank you for your loyalty and kind words about Caleb. We look forward to serving you again in the future!

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