Ron Tonkin Chevrolet

It is hard to convey just how much this dealership sucks. Dishonesty, incompetence, lack of communication...they've got it all. Do business with anyone else. They are owned by Gee Automotive. There is a hand Dishonesty, incompetence, lack of communication...they've got it all. Do business with anyone else. They are owned by Gee Automotive. There is a handy list of Gee dealerships on their website so you know who to avoid. The saga of how many ways they screwed up is too long to recount here so I'll just hit one of the most egregious instances: My truck was in for warranty repair. The condition it was brought in for was the battery was dead and would not take a charge or jump. After they had the truck for a couple weeks with no update I gave them a call. The person who answers the phone in their service dept is trained to not actually put you through to anyone. He repeatedly refused to put me through to my service advisor or his voicemail and said I would get a call back. I never got a call back, so tried again a week later. Same result and waited five days for a call back which never came, so I went down to see what the heck was going on. At this point the service advisor claimed they couldn't recreate the battery drain and the truck was starting fine. After a bit of back and forth about why they had my truck for a month and I was never notified of this, I said fine give me back my truck. The service advisor said to give him some time to print out paperwork and another service advisor said he would pull the truck around. After I'm standing there for awhile I realize "the truck should be pulled around by now" so I walked outside to where I knew it was parked on the side of the building. There they were, trying to jump my truck after they "couldn't recreate the battery drain". They were just trying to jump it and send me on my way! Once I started dealing with the service manager Shane I figured things would get better: no, he is setting the example that the other guys follow. The comfort level he has when lying to your face, when both of you know he is lying, is really quite impressive. If you are forced to do business here, make sure what you are getting in writing matches what you are being told! I'd suggest going in weekly and asking for a written update on your vehicle. If your vehicle is under warranty look carefully at the dates on the documents; they are not above doing some fudging there either. Good luck. More

Logan ROCK STAR not enough stars here to be given . ! Really professional, took care of all my needs, he is educated about the cars on the lot, especially mine , and has a nice test run to drive on!! So ! Really professional, took care of all my needs, he is educated about the cars on the lot, especially mine , and has a nice test run to drive on!! So helpful made the process quick easy and washed my car too . Great team to work with what a privilege. Thank you Rachel ❤️ More

First off the greeting from DJ Was the start of me purchasing this vehicle I am so serious about customer service and these guys made it happen! DJ, Ken and the guy that did my paper work!! I am su purchasing this vehicle I am so serious about customer service and these guys made it happen! DJ, Ken and the guy that did my paper work!! I am super excited and pleased with these guys!! Go get the service you deserve!! More

Archie was very knowledgeable and very professional. He is the type of employee all chev dealers should try to hire. He is the type of employee all chev dealers should try to hire. More

Incredibly personable, helpful and willing to help you achieve your goals when purchasing a vehicle. Awesome experience! achieve your goals when purchasing a vehicle. Awesome experience! More

I wish I could rate Ron Tonkin Chevrolet and Andy Rose lower than one star because my experience was nothing short of a complete disaster. I drove my car three hours to their dealership, committing to a g lower than one star because my experience was nothing short of a complete disaster. I drove my car three hours to their dealership, committing to a grueling six-hour round trip, based on an agreed-upon price to sell my vehicle. However, during my journey, they had the audacity to suddenly slash the previously agreed-upon price to an utterly ridiculous figure. This bait-and-switch tactic is not only unprofessional but downright disrespectful of customers' time and efforts. I wouldn't recommend Ron Tonkin Chevrolet or Andy Rose to my worst enemy. Avoid them like the plague if you value honesty and integrity in your business dealings. More

Very nice experience. Worked with an extremely patient and helpful salesman. In and out much sooner than I expected. Worked with an extremely patient and helpful salesman. In and out much sooner than I expected. More

Travis Zea of Ron Tonkin Portland Chevy did an amazing job helping us get into a new 2024 SUV after the unexpected happened to us! We are very thankful for him and his positive personality/drive. If you e job helping us get into a new 2024 SUV after the unexpected happened to us! We are very thankful for him and his positive personality/drive. If you ever need a sales man who actually cares an will keep you entertained, Travis is your man! I will definitely keep doing business with him 💪 Thankyou Again Travi! :’) More

We had a great experience at Ron Tonkin Chevrolet. Logan was awesome and helped us purchase our 2022 Yukon Denali. Logan was awesome and helped us purchase our 2022 Yukon Denali. More

Everybody at Ron Tonkin Chevrolet was professional, courteous, knowledgeable and helpful. I would absolutely recommend them to anyone looking to buy a new or used car in Portland. courteous, knowledgeable and helpful. I would absolutely recommend them to anyone looking to buy a new or used car in Portland. More