Ron Tonkin Acura
Portland, OR
Filter Reviews by Keyword
By Type
Showing 119 reviews
I didn't want but I think I have to leave my review because I referred to many reviews here. I made a test drive appointment with Shawn Freshman. I read good reviews of his here but my experience was a because I referred to many reviews here. I made a test drive appointment with Shawn Freshman. I read good reviews of his here but my experience was awful. When I waited for a test drive, he stood up for a while and asked me back "do you want a test drive? I said yes, I would like to. He didn't reply back and stood up looking down at me for a while. He told me "you speak English very well" He asked me "what do you do? While the test drive, he told me that no price is negotiable and asked me " you know why? It's all because of CARMAX." and told me there were many changes since you bought your car last time. But once we sat together at the table. He started to play with number. He showed me much higher than internet price and I suggested a price close to kellybluebook. And then he asked "how did you get that number? and I said it is close to this price with the same car and exactly from your dealership link. and he told me "You are not educated." I asked him back " I am not educated?" and he told me he can show me a price that I am afford to pay. Price on the car was the same but he changed installment period and played with all numbers like he is a FINANCIAL SPECIALIST. I don't need your financial analytical help. He continued to mention " YOU SPEAK ENGLISH WELL" it was 3 times more. and when I was not happy with his fictitious number, he calmly asked me, why I chose this car if you are not afford to buy. I left the dealer and I went to the Infiniti. I liked a car there and I bought it that week. They had one price for one person policy. and they did not try to play numbers. I am happy with my new car. More
I had a great experience shopping for my first vehicle here. I came into it knowing what I wanted to look at and what I wanted to spend and I found what I was looking for. Ray made the whole process prett here. I came into it knowing what I wanted to look at and what I wanted to spend and I found what I was looking for. Ray made the whole process pretty mainstream. Luckily the Seahawks were playing in the lobby to keep me busy while we waited. . More
Fantastic customer service Ray Armstrong made our car buying experience enjoyable and stress free. Everyone at Ron Tonkin Acura was kind and welcoming. My new RDX is gorgeous an Ray Armstrong made our car buying experience enjoyable and stress free. Everyone at Ron Tonkin Acura was kind and welcoming. My new RDX is gorgeous and I’m so happy!! More
Becki at Ron Tonkin Acura is the best After finding a 2017 Acura RDX on car fax I sent a message. Becki quickly responded to me. Becki send me more photos and was so informative. Once I de After finding a 2017 Acura RDX on car fax I sent a message. Becki quickly responded to me. Becki send me more photos and was so informative. Once I decided to buy the RDX Becki met me halfway as I live almost 200 miles away.. I couldn't have been more please with Becki and my 2017 acura RDX More
Positive Experience It was a positive experience, we felt that it it was a very relaxed environment with very friendly people. We didn’t feel like we were being pressured It was a positive experience, we felt that it it was a very relaxed environment with very friendly people. We didn’t feel like we were being pressured into anything. More
2nd purchase I have enjoyed both car buying experiences at Ron Tonkin Acura and Ray has helped us both times. It was a smooth process but I wish it could be a litt I have enjoyed both car buying experiences at Ron Tonkin Acura and Ray has helped us both times. It was a smooth process but I wish it could be a little shorter.😂 More
transmision slipage all gears d5 d4 d3 1<>2 i have literally put this car through xxxx. i have much respect for it now. amazing what machines teach us instead of it being vice versa. O_o welcome i have literally put this car through xxxx. i have much respect for it now. amazing what machines teach us instead of it being vice versa. O_o welcome More
Jacob was amazing Jacob was very helping in assisting me with my new car purchase. Even though it was used, it looked and drove like a new car. My last car was a 2004 Jacob was very helping in assisting me with my new car purchase. Even though it was used, it looked and drove like a new car. My last car was a 2004 RSX which I purchased brand new and drove it without any major problems for 14 years! Thank you Jacob for being so patient with me More
Painless Experience / First New Car Buyer My experience at Ron Tonkin Acura was fantastic. I have never had a brand new car, so it was a bit daunting until I arrived at this dealership. Ray Ar My experience at Ron Tonkin Acura was fantastic. I have never had a brand new car, so it was a bit daunting until I arrived at this dealership. Ray Armstrong was my sales guy. He was awesome. He answered all of my questions, explained everything and kept me informed about the process. He even sat with me in the car to get it personalized to me. I can’t thank him enough. I will always recommend this dealership, but in particular Ray. His customer service was phenomenal! More
Great experience all around! I recently had the pleasure of working with Shawn from the ACURA dealership to lease a new RDX. This was my fourth car lease and it was by far the bes I recently had the pleasure of working with Shawn from the ACURA dealership to lease a new RDX. This was my fourth car lease and it was by far the best experience I've had to date. Shawn was extremely pleasant to work with -- responsive, knowledgable and low-pressure. Great experience! More