Ron Tonkin Acura
Portland, OR
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We enjoyed working with James. He was not high pressure and we appreciated that. He was extremely knowledgeable about the MDX and answered every question we had without having to ask someone else first. I and we appreciated that. He was extremely knowledgeable about the MDX and answered every question we had without having to ask someone else first. I have previously had two Acura Legends and they were great vehicles, so when I finally decided to part with my current Legend, I came back to where I have always had great service. I will recommend James and Ron Tonkin Acura to anyone! More
We would like to express our continued appreciation for the customer service and professionalism of the Ron Tonkin auto group. This especially goes out currently to Ron Tonkin Acura where we just purchase the customer service and professionalism of the Ron Tonkin auto group. This especially goes out currently to Ron Tonkin Acura where we just purchased our 2nd TL in less than two years and 3rd TL in less than eight years. We worked with Shawn Freeman for the second time (we asked for him due to our first great experience working with him). This was a very easy and comfortable transaction and was completed very quickly, probably less than two hours and part of that was because we took the time to drive three different vehicles. We never felt pressure and all our questions were answered completely. Anyway, if you are looking to purchase an Acura, please go to Ron Tonkin Acura in Beaverton and if it's not an Acura you are looking for, their other (Ron Tonkin) stores are equally great. We have also purchase three Toyotas from Ron Tonkin Toyota with great results. This is probably the 8th or 9th vehicle purchase from this family's stores over 26 years (starting with a 1986 Blazer I purchased due to an unexpected introduction to Brad Tonkin) and it is THE place we will purchase all our vehicles in the future. We consider ourselves lifetime customers. We would also like to thank Kem for handling the financing so fast and letting us get on our way. He was also very professional and explained everything very clearly to us. Thanks to the entire team and to Jim Brown for his fine leadership of a great operation. Additionally, we highly recommend their service department. Dave & Patty More
My wife and I first met Samuel Kim when I was looking for a used Acura. At the time, my wife had a used Acura RDX (our first Acura). Although I didn't buy my car from Tonkin Acura, after meeting Samuel we re a used Acura. At the time, my wife had a used Acura RDX (our first Acura). Although I didn't buy my car from Tonkin Acura, after meeting Samuel we realized what a great guy he is. He made us feel so comfortable and was very honest with us about buying a used car on the open market. He asked me to bring my car back to Tonkin Acura for service. I have brought my used TSX back to Tonkin Acura for service ever since. In 2011, my wife's RDX was totaled. We considered other used vehicles to replace the car. On a service visit to Tonkin Acura for my TSX, we asked for Samuel and test drove a 2011 RDX. Samuel was so enthusiastic and the new RDX was so nice that we realized that this new car was the one for us. Samuel gave us such great service and attention. He got us an outstanding interest rate to finance the new vehicle and offered a lot of help to ensure that we were comfortable with our new car. I still see Samuel when I bring the vehicles in for service an he is extremely respectful and friendly. He is a great guy and we certainly appreciate the excellent service and attention he has given us. My wife and I both feel like we really own luxury cars when we visit Tonkin Acura. The employees and the service can't be beat. More
I had a great experience! Peoples at Ron Tonkin Acura are friendly, nice, and happy. James Lafleur was wonderful, fast, helpful, and professional. I'll definitely come back and/or recommend this great are friendly, nice, and happy. James Lafleur was wonderful, fast, helpful, and professional. I'll definitely come back and/or recommend this great place to friends and family. More
Ben was very patient with me and very helpful! He took time to explain to me about technology and told me that he would be happy to help out if I had questions at a later date. time to explain to me about technology and told me that he would be happy to help out if I had questions at a later date. More
Ron Tonkin Acura is a classy, customer-oriented dealership. They know they have high quality cars to offer, so they do not engage in aggressive selling, it's much more about figuring out what you n dealership. They know they have high quality cars to offer, so they do not engage in aggressive selling, it's much more about figuring out what you need and want. The Tonkin team is highly efficient, always sending me the message that they know my time is limited and important (I travel almost every week). They are enthusiastic about Acura vehicles and I like that. It never seems like a commodity to them, and I know they appreciate having to compete for business. The easiest way to sum up my experience after 25 years of buying, leasing and servicing Acura's from Ron Tonkin Acura is that I always look forward to stopping by the dealership, and I have not had a single bad experience in those 25 years. More
While buying/leasing a car may be something that most people dread, my experience at Ron Tonkin Acura is just the opposite. When I went in last week to purchase new tires for my leased MDX, I was told a people dread, my experience at Ron Tonkin Acura is just the opposite. When I went in last week to purchase new tires for my leased MDX, I was told about a special lease program that allowed me to switch from my black 2010 MDX to a brand new 2012 one. The entire sales team were very helpful explaining the ins and outs of the transaction. I did get new tires for my MDX only they were on an entirely new one. My wife and I love the new car and how we were treated. Thanks, Steven Brenner More
If & when we are in the market again for another vehicle - used or new... we will be heading to Tonkin Acura to work with Rich! He was the easiest, most helpful salesman we have ever talked with. N vehicle - used or new... we will be heading to Tonkin Acura to work with Rich! He was the easiest, most helpful salesman we have ever talked with. Never pushy, always informative and helpful. It was quick and simple working with him and will be recommending everyone we know who is the market for a new or used vehicle. We live in Eugene and would not hesistate to go to Portland to work with Rich again. My wife and I are extremely happy with the help and service we received. Thank you Rich for all your help! - Adam & Courtney W. Eugene, OR More
I had a great experience when I purchased my new 2012 RDX Acura from Ron Tonkin Acura. Everyone that I was involved with listened to my personnal needs and treated me as a customer and that is important to m Acura from Ron Tonkin Acura. Everyone that I was involved with listened to my personnal needs and treated me as a customer and that is important to me. Rich Villastrigo is a real professional and answered all my questions and he was very knowledgeable how everything worked on the vehicle. I will recommend Rich Villastrigo and Ron Tokin Acura to all my friends. I am a very happy customer. Larry Peterkin More