Ron Tonkin Acura

2014 Kia With Borderline-Illegal Tires Recently, my wife and I purchased a 2014 Kia Optima Hybrid with around 28,500 miles from Ron Tonkin Acura. We met with a salesman by the name of Noah Recently, my wife and I purchased a 2014 Kia Optima Hybrid with around 28,500 miles from Ron Tonkin Acura. We met with a salesman by the name of Noah Elkind at the Ron Tonkin Fiat and he brought us to Ron Tonkin Acura to show us the Optima. The car looked great and is great! We love our purchase! What we aren't happy with is that we recently had our oil changed and our car inspected and we were informed that our front tires are nearly bald. We've had the car for around 2 months and have only put on roughly 2,000 miles in that time. The tires we have are about 30,000 miles tires, which means that we were sold a car with tires that immediately needed to be changed. I called the dealership and spoke with Noah and was told that "that is the way it works and there is nothing that can be done." He assured me that the tires passed inspection and that they sold me a safe car, but I simply don't feel satisfied that the dealership did it's best to assure my satisfaction. I'm never one to state that the customer is always right-I work in retail and would be the first to disagree with that statement-but in this case, my wife and I feel like we've been duped and that's not the right way to do business with someone. Again, we love the car and had a pleasant experience at the dealership but we're very unhappy with the condition of the tires after having them for a very short period of time. We've reached out to the dealership and the salesman to resolve this issue and have been told that there's nothing that can be done and that is unacceptable. We would like this issue resolved, please. More

Wonderfu experience! I had a seamless experience when purchasing my "new to me" 2013 Acura TL from Ron Tonkin! Not only was the experience a seamless one, but the custome I had a seamless experience when purchasing my "new to me" 2013 Acura TL from Ron Tonkin! Not only was the experience a seamless one, but the customer service received from Ray Armstrong was excellent. He answered all of our questions, made himself available to fit our schedule and has followed up several times to be sure we don't have any questions and that we are happy with our new car. I highly recommend Ron Tonkin Acura if you are in the market for a new car! Be sure to ask for Ray! I'm loving my new car! More

It was an awesome experience. Ray was very kind and patience. He explained and demo very clearly and nice manner. We have visited 3 times to make a decision. Ray was very kind and Ray was very kind and patience. He explained and demo very clearly and nice manner. We have visited 3 times to make a decision. Ray was very kind and patience to explain every time I visit. More

Ron Tonkin Acura - Awesome experience! We've owned Acura cars for 13 years and have always experienced exceptional service from everyone at Ron Tonkin Acura. We just purchased an RDX from We've owned Acura cars for 13 years and have always experienced exceptional service from everyone at Ron Tonkin Acura. We just purchased an RDX from Beckie. She went above & beyond, staying late on a Friday night to accommodate our schedule. I highly recommend buying and servicing your cars at RTA! More

Purchasing a 2017 RDX I purchased a 2017 RDX in May of 2016. I had a wonderful experience of going through the process of owning a new SUV. I couldn't be happier with my I purchased a 2017 RDX in May of 2016. I had a wonderful experience of going through the process of owning a new SUV. I couldn't be happier with my new RDX. My sales person was very professional, and made the steps to ownership a breeze. Thank you for a smooth transaction. More

I test drove a 2014 MDX demo and loved it. The technology package worked wile driving both with voice command and manual user interface. They had an MDX with the latest Advance package (Which is technology package worked wile driving both with voice command and manual user interface. They had an MDX with the latest Advance package (Which is the best most expensive MDX they offer) coming in with the colors I wanted so i purchased it. Tommy did a great job of training while sitting at the dealer. The problem came when I drove it off the lot. The advance package comes with a safety feature that disables most of the GPS and phone controls when the car is n motion and forces you to use voice commands. Problem is the Voice commands do not work in this system. When I use Siri on my iPhone it grabs the cars speakers and microphone and it understands me and works. Ultimately without Siri this "safety feature" forces you to take out your phone and use it directly. The GPS will not take an address either while in motion and again voice command is useless, so you have to pull over in hazardous areas to use it. To make matters worse it cannot find any Portland address that did not exist 6 years ago. I carry a Garmin... The regular MDX has a superior "HandsFreeLink" in it. Dealing with Honda's Handsfree Link support staff is a trip to visit Mr and Mrs "How can I get you off the phone". I traded in a 2006 MDX that I bought new at this dealership. The dealership and staff get 5 stars. However Tommy did not know about the "safety feature" of the advance. I have been asking for a replacement since I made the mistake of driving it off the lot without resolution. Tommy is a nice and thorough Salesman worthy of top honors but how does someone like this deal with "junk" they do no know about? More

Bought our first Acura in 8/12, a used certified pre owned Acura MDX. Love the car, and the dealership......1 week latter we found that the fog lights didn't work, no lights on the steering wheel or th owned Acura MDX. Love the car, and the dealership......1 week latter we found that the fog lights didn't work, no lights on the steering wheel or the dash, clunking noise in the front, air leak in the new tires. Acura fixed all the problems at no cost. Picked up the car after a week and drove it 1/2 a block and the navigation quit working. I took it back to the dealer for another repair. We have had the car for a week and know the transmission lights in on. The car is now in the shop for its 3rd repair, all items were checked OK on the certified pre owned check sheet. Acura insists they will just keep fixing the problems has they arise. I would never buy a CPO vehicle from them; it’s just a sheet that has no credibility. More

Tommy was really good at reaching out to us via e-mail and text and finding us a car within our budget. Shawn was the main salesperson we interacted with during test drives and our final purchase. He wa and text and finding us a car within our budget. Shawn was the main salesperson we interacted with during test drives and our final purchase. He was patient and informative. At the end, we felt great about our purchase and Shawn's professionalism and trustworthy business was a major part of our positive experience. More