
Ron Marhofer Buick GMC
North Canton, OH
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A few issues i had with my latest swevice appt. 1- wrote down two phone number to be called at on the night drop off envelope- neither of those numbers were called. We were wondering why it was t 1- wrote down two phone number to be called at on the night drop off envelope- neither of those numbers were called. We were wondering why it was taking so long- apparently our home phone number is somewhere in the system and the service person was texting it. Finally, i called to ask about my enclave and told Terri the correct number to call. My home phone was called again and luckily i was home to answer. Again-told Terri what numbers to call. Shouldn't take 3 times! 2. Quoted for repair and had to inform Terri enclave service was under warrenty. 3. Was never told about loaner vehicles or drop off service. More
The price on the hood is not what you will be paying. There are hidden fees that were never made clear upfront. Felt like the whole experience was a bait and switch. My calculations of the monthly payme There are hidden fees that were never made clear upfront. Felt like the whole experience was a bait and switch. My calculations of the monthly payment did not add up to what they showed. Plus they quoted one finance rate then the end came back with a lower one when we decided to leave. They never once showed an itemized cost of the car, and we never knew what the actual out-the-door cost was. Wasted 2 hours of my day, never shop there again. More
We recently purchased a used vehicle from Ron Marhofer Buick in North Canton. We had the pleasure of working with Michael. He was very kind and made the process extremely smooth. All of the employees at t Buick in North Canton. We had the pleasure of working with Michael. He was very kind and made the process extremely smooth. All of the employees at the dealership were more than understanding of our son running wild towards the end of our visit. We arrived knowing what car we wanted to test drive around 3 and were out the door with the car by 5:30. More
One of the best car buying experiences I have every had. Kelci Keim, at Marhofer Buick, is amazing at her job. She was not only professional and knowledgeable, but she made everything go so quick and smoo Kelci Keim, at Marhofer Buick, is amazing at her job. She was not only professional and knowledgeable, but she made everything go so quick and smooth. No pressure at all! I am very picky and hard to please, but I am confident that I got a great deal on my truck because of Kelci. More