Ron Lewis Chrysler Dodge Jeep Ram Pleasant Hills
Pittsburgh, PA
Filter Reviews by Keyword
By Type
Showing 197 reviews
Best car dealer in the world? I went to Ron Lewis' the other day and boy am I glad I did. There is this dealer named Kevin Cline. This man is probably the most knowledgeable person I went to Ron Lewis' the other day and boy am I glad I did. There is this dealer named Kevin Cline. This man is probably the most knowledgeable person there when it comes to Jeeps. He can tell you just about anything you need to know. He showed me a wonderful Grand Cherokee that I plan to buy. More
Service of Jeep Sahara 3/3/2014 - 4/3/2014 Brought in my Jeep Sahara (which I purchased at this garage) for 80,000 mile check and had work done. Also at this time I had my mom at Jefferson hos Brought in my Jeep Sahara (which I purchased at this garage) for 80,000 mile check and had work done. Also at this time I had my mom at Jefferson hospital and the team was very helpful taking me to and from the hospital. A few days later the check engine light came on and Ed Moore worked with me to perform more service on the Jeep. I have been totally satisified with the service and professionalism I received. More
Great experience I went into their store last week to look at the new Cherokee, and Kevin was more than helpful. I'll certainly see him when I'm ready to buy! I went into their store last week to look at the new Cherokee, and Kevin was more than helpful. I'll certainly see him when I'm ready to buy! More
I have found the quality of service to be exceptional. I am always greeted in a professional and friendly way. Mr Moore always listens to my description of what is needed and carefully explains what work I am always greeted in a professional and friendly way. Mr Moore always listens to my description of what is needed and carefully explains what work will be performed. Plus they complete the work thoroughly and in quick order. I chose this dealership for service over many others. I highly recommend Ron Lewis in Pleasant Hills. And thank you Mr Moore for caring about how you do your job to ensure customer satisfaction. More
I always have an excellent experience when I come in for some service. I am a very SATISFED customer!!! John Gauden always gives me lots of time and attention. some service. I am a very SATISFED customer!!! John Gauden always gives me lots of time and attention. More
I brought my vehicle in for service and state inspection. My car was promptly serviced, inspected and even washed. Ed was extremely friendly and was very flexible with my appointment needs. He even offere My car was promptly serviced, inspected and even washed. Ed was extremely friendly and was very flexible with my appointment needs. He even offered a ride to work while my car was being serviced. I highly recommend this dealership and Ed Moore. More
I bought my 2013 Ram 1500 last year at Peasant Hills Chrysler Jeep (Ron Lewis Auto) and was very happy with the way I was treated and price I paid. I was never one to take my vehicle to a dealership fo Chrysler Jeep (Ron Lewis Auto) and was very happy with the way I was treated and price I paid. I was never one to take my vehicle to a dealership for work other then warranty work. But I have to admit I have taken my truck in for oil changed, tire roatations, and my state inspection. I deal mostly with Ed in the service dept. He alway treats me very well. He accomadates my scedhule, commuicates any issues, and never tries to get me to pay for things that are needed. It is important to have a place you can trust and treats you well. That is why I take my truck back to Pleasant Hills Chrysler. More
I had been to another dealership, and dealt with another virtually online, and the experiences were less then stellar. I decided to request a quote from Jeep.com, just to see if that would get me any close virtually online, and the experiences were less then stellar. I decided to request a quote from Jeep.com, just to see if that would get me any closer to finding what I was looking for. They got back to me in about 10 minutes and set me up for an appointment later in the day @ Ron Lewis. I got hung up in a meeting and was going to be a little late so I gave them a call to let them know, and although there was a little confusion since the Chrysler rep didn't give me the name of who I was meeting with, the receptionist was extremely friendly and reassuring so things where off to a good start. When I arrived, about 10 minutes later than my appointment time, their internet rep was with another customer but another sales consultant(John "Ringo" Saunders) instantly volunteered to help me out. There was a little confusion on my part in the beginning since he didn't have the communication from the Chrysler rep, which I assumed that he did, but Ringo simply asked that I had to fill him in on what I was looking for, which of course was pretty specific and unfortunately a little unique. Here is where the experience got significantly better than my efforts with other dealerships up unto this point. Ringo was honest and upfront, which I appreciated, but did so in a friendly and supportive manner, which I appreciated even more. When I wasn't finding what I was looking for at another dealership their sales consultant instantly tried to talk me out of the feature to try to push to what they had on the lot but Ringo seemed genuinely more concerned with finding me what I wanted, or as close to it as was possible, and or reasonable but looked to me for what "reasonable" was. It was refreshing and honestly surprising, especially given that it was the last day of the year and from what I "think" I know about car sales and dealerships, that is the big time to push to move inventory. He spent a great deal of time with me exploring my options and they found something close at another one of their dealerships. It was exactly what I was looking for, except for one thing, the color. I had a choice to make and Ringo let me make it. No pressure or selling per se. He gave me my options and patiently waited while I made the decision and when I did, which was to purchase the one that was available, he still pulled me back a bit just to make sure it was what I truly wanted to do, which it was. From there he, and the finance folks, where patient and friendly as I put them through a few hoops to run numbers a few different ways. What I didn't realize while we were taking the time to do this, they had already arranged for delivery of the vehicle from their sister dealer which was about an hour away. Once financing was settled I was handed off to Brett Baumgardner to finalize everything. He too was friendly and supportive as he presented me with further options, and also patient as I made my decisions on those. Was everything was settled it was just a question of waiting for the vehicle to arrive. It took longer than expected but when it did finally arrive, instead of just rushing me into it, they took it to the service department and gave it the once over and quickly washed it. It ended up being a long process for everyone, but everyone stayed patient, courteous, and friendly. The experience was a positive one, and the vehicle is great. I would recommend the dealership for purchasing a new vehicle, and especially Ringo. He's just a pleasant person to deal with, but more importantly he'll truly work with and, quite honestly, for you. More