Ron Lewis Chrysler Dodge Jeep Ram Pleasant Hills

Service Department Bought a new Ram from them and anytime I needed service other than the quick lane, I was told anywhere from 3 weeks to a month. I called about an insp Bought a new Ram from them and anytime I needed service other than the quick lane, I was told anywhere from 3 weeks to a month. I called about an inspection and getting new tires mounted and told they were backed up 3 weeks on tire mounting which is something that can be done in 20 minutes. More

Service department is shady I have a 2017 Jeep Renegade and went to have the tire serviced. I have the tire warranty and it is all covered. It took them over 3 hours just for the I have a 2017 Jeep Renegade and went to have the tire serviced. I have the tire warranty and it is all covered. It took them over 3 hours just for them to say they couldn't do anything. They lied and said they couldn't get ahold of my warranty place which I called and talked to someone instantly. They said it needed plugged. Then when I got there they had charged me got a NEW TIRE! no where did they say they were replacing the tire. Even though my warranty would have covered it, they said it would take an hour and a half and then called 5 minutes later saying to come get the car because they don't have the tire. So when I got there, the guy said "I have the tire, but it's in use we need to order." Needless to say said forget it I'll go somewhere else. I will never go back again. More

No communication Had car serviced then waited over an hour for it to be washed Manager went to check did not come back for 25 minutes no communication Had car serviced then waited over an hour for it to be washed Manager went to check did not come back for 25 minutes no communication More

New 2018 Jeep - Fair, Friendly, Quick! Recently my vehicle was rear ended and totaled. Of course it couldn't have happened at the worse time, I am currently financially extended and wasn't Recently my vehicle was rear ended and totaled. Of course it couldn't have happened at the worse time, I am currently financially extended and wasn't in the best position to be purchasing a new vehicle. Not to mention I was in a time crunch. I live near Ron Lewis in Pleasant Hills so decided to make that my first stop. I spoke with Ken Shotter and was initially looking at a used vehicle to get me through until I was in a better position to buy something else. Ken showed me some used vehicles and mentioned with current incentives I maybe able to get into a brand new Jeep. I looked at a 2018 Jeep Cherokee with the tech and cold weather package. I took the vehicle for a test drive and told Ken I would have to think it over. Ken never pressured me to make a deal and was fine with me taking my time and coming back. I came back two days later and they were able to work with me and make a deal. The entire deal only took a couple hours and I was driving off the lot in a freshly detailed vehicle. While I was waiting on the vehicle to be prepared for me to take home the manager Jim came over and thanked me for my business and shook my hand. I appreciated the personal touch of him coming over to me. I had my previous vehicle serviced at Ron Lewis and have always had a good experience. I look forward to continuing that relationship with my 2018 Jeep. It's an added bonus the dealership is so close to my home, but the friendly, knowledgeable staff, no pressure sales, personalized touch and the genuine sense they actually were looking to get me the best deal the could is what really makes the difference. Thanks -Keith More

Service Department I have always had great service at Ron Lewis Chrysler Dodge Jeep Ram Pleasant Hills. Service writers and techs are well trained and very nice to work I have always had great service at Ron Lewis Chrysler Dodge Jeep Ram Pleasant Hills. Service writers and techs are well trained and very nice to work with. Would recommend anyone to get all their service completed at this dealership. More

Sales person Excellent service great communication with finance manager Christine got three cars from this dealership great deals always worked on the price with m Excellent service great communication with finance manager Christine got three cars from this dealership great deals always worked on the price with me no complaints here thanks More

Excellent experience from sales to service! I have purchased 3 Chryslers from Patsy Manfredi. Wonderful, honest salesman who will tell you upfront whether he can help you or not. Doesn’t try I have purchased 3 Chryslers from Patsy Manfredi. Wonderful, honest salesman who will tell you upfront whether he can help you or not. Doesn’t try to sell you beyond your means. Service department is incredible and accommodating. Keith and Johnny are always very helpful with scheduling and inform me of my options upfront. No surprises. I have referred many friends and coworkers here due to our great experiences. Wouldn’t buy anywhere else! More

Sales and Service, second to none I have been dealing exclusively with Ron Lewis Pleasant Hills since 2010. I have purchased my last 4 cars from them and every single visit is a pleasa I have been dealing exclusively with Ron Lewis Pleasant Hills since 2010. I have purchased my last 4 cars from them and every single visit is a pleasant experience. Starts with Sales, Kevin Cline & Tyler Stay are knowledgeable, professional, never pushy and make car buying enjoyable, dare I say fun! Sales Manager, Derek, worked great deals and stopped over to thank me for my business. When you need an oil change, inspection or service the Service team delivers that same enjoyable experience. I have worked with Don, Jeff, Brittany and John and they are cut from the same cloth. Professional, courteous, transparent and thankful for the business. My most recent visit was for an inspection & oil change and I was picking up after work. They were busy and I was waiting for a lot attendant to bring my car around. Tyler came over got my keys and brought my car around for me. That’s called teamwork and I was on my way in no time. More

Two new vehicles in one day What a great location to purchase a new vehicle. Jim K. and Al were extremely helpful and knowledgeable in helping us obtain two new vehicles in one d What a great location to purchase a new vehicle. Jim K. and Al were extremely helpful and knowledgeable in helping us obtain two new vehicles in one day. It's refreshing to have that type of service and attention without feeling pressured. Thank you and we have already told friends about your dealership. More

Dissatisfied customer The salesman was good. After ordering the Jeep and waiting from 7pm to 10pm to get into the finance department everything went down hill fast. The Lea The salesman was good. After ordering the Jeep and waiting from 7pm to 10pm to get into the finance department everything went down hill fast. The Lease was not what I was quoted and no one could get me the answers. The manager conveniently stepped out and sent his "understudy" to come in. After insults to me I had enough. I asked the manager to call me and after 4 weeks and 2 more messages he still has not called me. The salesman has contacted me as the messenger. The management at this dealership is terrible and I would never recommend buying from them. My recommendation is STAY AWAY from RON LEWIS JEEP. More