Ron DuPratt Ford

Excellent Service Brought My Escape car for service. Great help from Nick Courville. They even washed the car. Left feeling good, and Happy. I feel like they are a fam Brought My Escape car for service. Great help from Nick Courville. They even washed the car. Left feeling good, and Happy. I feel like they are a family oriented business. More

Continually trying to add $149.00 diagnostic charge Twice the service center has tried to add an unnecessary charge to my service. Last time going so far as to say that is the only way you will get your Twice the service center has tried to add an unnecessary charge to my service. Last time going so far as to say that is the only way you will get your smog test. Straight up lied and took the truck to another dealer and it pass no diagnostic needed. More

Fixes BRAND NEW CARS with Washers I bought a BRAND NEW 45k 2015 Mustang GT here. It had rear quarter window with scuffed trim and a few panel alignment issues. Ron DuPratt Ford said th I bought a BRAND NEW 45k 2015 Mustang GT here. It had rear quarter window with scuffed trim and a few panel alignment issues. Ron DuPratt Ford said they would take care of it. I brought the car back for adjustments. The window was repaired properly as far as I can tell. They were unable to fix the panel alignment issues to my satisfaction. They shimmed the hood striker and trunk lid with cheap 5 cent washers!! What the what?? On my NEW 45k car!! They don't have a clue how to handle very simple adjustments. When I told them I still wasn't happy, they just shrugged their shoulders. Not happy and never going back. More

Quick and easy, one stop shop! Great place for looking for a new Ford vehicle. If they don't have it in their inventory they will find one and get it for you ASAP! They were easy to Great place for looking for a new Ford vehicle. If they don't have it in their inventory they will find one and get it for you ASAP! They were easy to deal with and very helpful in trying to find us exactly what we wanted. My wife and I drove away in a vehicle that we are very happy with. We received a great deal on our trade-in, it was more than what we were expecting. They worked with us until we got the price that we were comfortable with monthly. We shopped around at other dealerships and Ron Dupratt Ford was where we bought our vehicle at the best price possible! If I were to buy another Ford vehicle, Ron Dupratt Ford is where I would go. More

Easy, Honest, and Pressure Free Dealing with Rod Cornelius is a buyer's dream come true. Rod has a casual, honest manner, and knows his products. Rod always makes buying a car an h Dealing with Rod Cornelius is a buyer's dream come true. Rod has a casual, honest manner, and knows his products. Rod always makes buying a car an honest, mutually respectful experience where I walk away knowing I got the right car for me, at the best deal, and I received the best value for my trade-in. I appreciated hearing my options on the extended warranty and maintenance agreements. I have found those to be very cost effective in the past and I liked the no pressure, facts only consultation I was given. This experience is everything I could ask for making a major purchase. More

A Fantastic Car-Buying Experience! I found out about Ron DuPratt Ford while searching for dealers in my area. I had never heard of this dealer before and proceeded to read the online re I found out about Ron DuPratt Ford while searching for dealers in my area. I had never heard of this dealer before and proceeded to read the online reviews. After reading the reviews and viewing their inventory, I decided to drive down and check it out. It was a busy Monday at the end of the 4th of July holiday weekend sale, so the sales staff were all working with customers. The fleet manager, Michael Youra, came out to assist me so that I wouldn't have to wait. I told Michael what I was looking for, and my desired intentions for my trade-in, down payment, and financing. He took me out to the lot and proceeded to give me a thorough demonstration of all the vehicle's features before letting me take it for a test-drive. I was impressed with the vehicle and decided I wanted to buy one. However, they did not have the exterior/interior color combination that I wanted paired with the engine and options that I wanted. Figuring I would have to settle for something not quite what I wanted or going elsewhere, Michael performed a search of nearby dealers and found an exact match to the vehicle that I wanted at a dealer in the Bay Area. He assured me that he could have it delivered by the next day and set up the transfer. He secured great financing for me (0%) and also gave me a great price on my trade-in. He was able to also get me some great rebates, so the deal I received was right on target with what I intended. We completed the paperwork and I left to await my vehicle to be delivered. I came back to pick it up and Michael gave me another thorough demonstration of the Sync system so that I was comfortable with its operation by the time I drove my new 2014 Fusion SE off of the lot. I could not have asked for a better experience. I never felt stressed or pressured. Michael went out of his way to help me, even though he usually assists fleet customers. I highly recommend this dealer. It's worth the drive to Dixon! More

I purchased a used car, with Brandon's help, from Ron Dupratt Ford. Everyone there was friendly, helpful, easy going yet eager to help. We tried buying a used car from private parties, small dealers, cra Dupratt Ford. Everyone there was friendly, helpful, easy going yet eager to help. We tried buying a used car from private parties, small dealers, craigslist, etc. If I would have known at the beginning of my search what I know now, I would have started and ended my experience at Ron Dupratt Ford. I was treated with respect throughout the whole process. I was never pressured, never upsold. I truly felt like they wanted to help me find the right car for the right price for me. Thank you! More

With the exception of our interaction with the financial person, our experience was exceptional. The financial person, in addition to signing the loan papers, tried to sell us on various extended warranty person, our experience was exceptional. The financial person, in addition to signing the loan papers, tried to sell us on various extended warranty and maintenance agreements. He was very pushy. He was also very off-putting when prior to the warranty and loan transactions, he offered to buy a the car we initially thought to trade in. When he expressed interest in the purchase, we told him that we'd already made an offer to another party to purchase the car. He said he'd buy it right them for 75% of what we'd offered the first party. We told him that we couldn't go behind the other party's back. His reaction really soured the experience with him. We recalled that with previous automobile purchases the hard sell warranty/maintenance agreements were also off-putting. That must be part of the process, but one we'd rather do without. Aside from that, the salesman and dealership are first rate. We've made many purchases from Ron DuPratt Ford over the years. Their service department is a pleasure to work with- very honest, skilled and accommodating. More

I always get great friendly service at great prices that you would expect to find at a dealership for parts and service. The staff is great and work hard for the business. I would recommend this dealership you would expect to find at a dealership for parts and service. The staff is great and work hard for the business. I would recommend this dealership to anyone in need of quality service. More

I am a first time buyer and I found the Dodge Nitro at Ron Dupratt. I called to make sure they still had it before i took the drive from Woodland. I spoke with Tim and he was so much help. Told me i could Ron Dupratt. I called to make sure they still had it before i took the drive from Woodland. I spoke with Tim and he was so much help. Told me i could get pre-approved online before i came in to look at the car. When i did go into the dealership, Tim had the car ready to look at. What i liked more is that he let me look at the car for as long as i needed. He was in no rush as well as he didnt try to sell me any other car. I had a certain amount that i wanted to stay around for a car payment and they were able to get me a great deal which kept the car payment at the exact price that i wanted. I would recommend Tim and is staff to anyone looking for a new or used car! More