Ron DuPratt Ford
Dixon, CA
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our salesman James McClure scored a 10 he was able to get me a car that I wanted. and he also was very knowledgeable on the car's functions that he was able to show me how me a car that I wanted. and he also was very knowledgeable on the car's functions that he was able to show me how More
Ron DuPratt Ford was excellent. This was the best vehicle purchase experience my husband and I have ever had. Brandon Caporale was exceptional, as well as Tony Castro and Bob Padill This was the best vehicle purchase experience my husband and I have ever had. Brandon Caporale was exceptional, as well as Tony Castro and Bob Padilla. I can't say enough nice things about this process of buying our F250 SD. We have already referred multiple friends to the dealership. More
Service dept. Leaves a lot to be desired. Wouldn't look at warranty work without charging for diagnostic hook up for $215. Apparently “warranty”means nothing to d Leaves a lot to be desired. Wouldn't look at warranty work without charging for diagnostic hook up for $215. Apparently “warranty”means nothing to duprat ford. I was about to replace one of my vehicles but certainly not with duprat More
Do return emails. Asking about getting a break on a part and having them install it, after spending big money on a truck, forgot my name? Asking about getting a break on a part and having them install it, after spending big money on a truck, forgot my name? More
I spoke with them over the phone for 2 days. Sent pictures of my trade In provided personal information etc. I expressed to them this was over an hour drive for me and would like to complete as Sent pictures of my trade In provided personal information etc. I expressed to them this was over an hour drive for me and would like to complete as much as possible over the phone. After 2 days and them running my credit they quit speaking to me. I was approved my capitol one and offered a down payment. I reached out again and they asked me to come down to the dealership. I believe everything changed because I asked them to take $2K off the original price. Yes. Only $2k. More
Called their service department to inquire about whether my 2022 F350 is in need of an oil change. If you can believe it, the service representative told me he was legally not allowed to answer this questio my 2022 F350 is in need of an oil change. If you can believe it, the service representative told me he was legally not allowed to answer this question. I told him my truck has one of their service stickers on my windshield, but I'm not sure how to interpret it, and I just wanted to be sure I'm maintaining my warranty. He again told me he can't answer me. I said you're not very helpful...he rudely hung up on me. More