Ron DuPratt Ford

I purchased a Ford Edge. I was helped by Missy and Darrell. Darrell was very helpful and customer service oriented.Missy was very friendly, fun to work with and very personable. The process was quick Darrell. Darrell was very helpful and customer service oriented.Missy was very friendly, fun to work with and very personable. The process was quick and easy. I love the car that I purchased. A few weeks after I purchased the vehicle I had an issue with the sun roof. I took it into the body shop and was helped by Shelly. The car was fixed quickly,with no hassle and everything was covered under warranty. I would recommend this dealership to friends, family and co-workers. More

We highy recommend Ron DuPratt. Just give them a call or stop in, you'll know why! Not too many places left with service and a home town feel like this! stop in, you'll know why! Not too many places left with service and a home town feel like this! More

This was a terrible experience. Stay away from the used sales department. They advertise vehicles that they do not have and then try to sell you new ones instead. I called them to check the vehicle I wante sales department. They advertise vehicles that they do not have and then try to sell you new ones instead. I called them to check the vehicle I wanted was in stock - we talked about price, features and the trade-in value of my car - all was good. I drove 75 miles to the dealership. The sales person I spoke with arrived 15 minutes later to explain to me the truck (F150) was not there. Then offered to sell me a new one - classic bait and switch. 75 miles later I am at home. I am complaining to Ford and the Better Business Bureau. The truck is still advertised - I guess they are waiting for the next sucker..... A great way to spend your hard earned vacation days. A great learning experience for my young son. More

I am very happy with my recent new car buying experience at Ron Dupratt Ford in Dixon, CA. My salesperson, Pamela Whitehead, was very professional and knowledgeable. She knew all about the car and then care at Ron Dupratt Ford in Dixon, CA. My salesperson, Pamela Whitehead, was very professional and knowledgeable. She knew all about the car and then carefully walked me through the SYNC system highlights. Then she offered me the best deal in town. Darryl put all the papoerwork together and made it all happen within a few hours. I am totally satisfied. More

It is very easy to give this facility the highest ratings simply because they truly understand that they are in buisiness to serve their customers. My service experiences have always been convenient and acco simply because they truly understand that they are in buisiness to serve their customers. My service experiences have always been convenient and accommodating. The service staff is very well trained and knowledgable. The service advisors Brian, Jake,and Nick are very friendly and courteous, and are always very helpful. My vehicle purchase experience was equally impressive! This is not your typical dealership. They advertise that at Ron DuPratt Ford they treat you like family, and they are true to their word! I certainly was treated like family!! More

Wow, this dealership and the employees made my dreams come true after I spent months searching and shopping for the best deal. I compared pricing all the way from San Francisco to Fairfield, all the way come true after I spent months searching and shopping for the best deal. I compared pricing all the way from San Francisco to Fairfield, all the way to Roseville and Sacramento. I gave all the dealership equal opportunity to earn my business and I will say that I drive a hard bargain. Ron Dupratt Ford is the only dealership that gave me an up front price and after I finally got pricing from the rest not only was Ron Dupratt Ford the best in pricing they had the exact vehicle I was searching for because their selection was the best. I will admit I didn't make my decision just because they had the best selection and the best price, they have a Sales Manager there name Moises Crisanto and he has to be the absolute best and most honest Sales Manager I have ever had the privilege of dealing with. Without hesitation I give this dealership a 5 STAR Rating and have recommended my family to this dealership since I made my purchase. Thank You Ron Dupratt Ford... More

I pre-arranged a deal with one of the internet reps. We discussed the vehicle several times and then I made an arrangement to come pick the vehicle up on that Saturday. I was pre-qualified and ready to by discussed the vehicle several times and then I made an arrangement to come pick the vehicle up on that Saturday. I was pre-qualified and ready to by the car. The dealer knew that I was on my way that morning. It was a 4 hour drive to the dealership from my home. When I got there, they were in the process of selling the car to someone else. They did not notify me about this before I got there. They then proceeded to tell me they would give me a great deal on another vehicle. After going over several vehicles on the lot, the most they would come down from their asking price was like $500, which was not a very good deal (after going on their website, the "internet prices" were cheaper than what they were offering!). They then again tried to tell me that they were going to auction the next week and had several items that were identical if not similar to what I wanted and they would make a special deal and even deliver it to me. I never heard from them again though. I called and was disconnected each time I called. So, an 8 hour round trip completely that day. Oh yah, not to mention, when I showed up that morning, the cops were just wrapping up their investigation because several new vehicles had their rims stolen in the middle of the night. More

I purchased an new Explorer from Ron DuPratt Ford and our experience was amazing! Kevin spent the time to answer all out questions and concerns about buying a new vehicle. They had allot of vehicle to choose experience was amazing! Kevin spent the time to answer all out questions and concerns about buying a new vehicle. They had allot of vehicle to choose from and never pressured us. We love our new ride! Thanks to Kevin More