Ron Craft Chevrolet - Service Center

I’m very happy for having all my vehicles taking care of at Ron Craft Chevrolet at Baytown. When I want to buy a vehicle, for me it’s Ron Craft. About vehicle service doing any kinds of repairs they are top at Ron Craft Chevrolet at Baytown. When I want to buy a vehicle, for me it’s Ron Craft. About vehicle service doing any kinds of repairs they are tops. More

Excellent customer service every time I have my car serviced here at Ron Craft Chevrolet. serviced here at Ron Craft Chevrolet. More

Timothy Wylie was an excellent service rep. I mostly appreciated his kindness and friendly nature. The service techs worked quickly on the oil change and tire rotation/balance — I wasn't in the I mostly appreciated his kindness and friendly nature. The service techs worked quickly on the oil change and tire rotation/balance — I wasn't in the service department for longer than an hour and a half. I should note that I knew I could use their shuttle to travel to my job, so having that as a backup plan helped make the experience at Ron Craft Chevrolet feel worry-free and convenient. More

They really don't live up to what you think a true dealership would be (service department dealership would be (service department More

Normal 5* review. your service department failed this day. Brought my 2014 in for service (oil and tire rotation). everything went well up until I left. Didn't get your service department failed this day. Brought my 2014 in for service (oil and tire rotation). everything went well up until I left. Didn't get out of driveway my Stabilitrac and ABS lights come on, on my console. turn around and come back. One nice lady comes out pulls code's, ask who was the initial person I talked to, and took me to her. She was like nothing we can do it to late leave your truck or come back week. That's all great in theory if I had another vehicle to use to get back and forth to work and I wasn't 20 miles from hm. My truck didn't come in with those codes and shouldn't leave with those codes. her excuse was it to close to closing and we dont have a tech to look at them. so leave it or comeback next week. She was like all we did was a oil change and tire rotation we couldn't have done this. So to keep from causing a scene and cops being called I walked away. I have already typed most of this in a txt message and no reply but this xxxx email. so guess I will start looking for a new dealership to have service done. More

Monic Cook is the best! She is friendly, helpful and efficient. Monic provides great advice on vehicle service and maintenance. I highly recommend her. She is friendly, helpful and efficient. Monic provides great advice on vehicle service and maintenance. I highly recommend her. More

Bought a brand new Cadillac from this dealer had issues with the air conditioning after only two years of owning was told by the dealership the repairs would not be covered by the warranty. Spoke to the se with the air conditioning after only two years of owning was told by the dealership the repairs would not be covered by the warranty. Spoke to the service manager he was rude and didn’t care to hear anything we had to say attempted to speak to the general manager of the dealership was told he would give me a call never heard from him. Went by there to speak to him at 4 PM one day and was told he only works until three every day spoke to General Motors/Cadillac. All they did was call the dealer to confirm the same story I already have needless to say I am getting rid of my Cadillac, and I will never own a GM product again. Ron craft Cadillac/Chevrolet is the absolute worst customer service I have ever seen. More

It we As horrible experience I will never take my car back to that dealership again nor will I buy a car from them very rude people even the so call supervisor was like he didn’t care what I had to say back to that dealership again nor will I buy a car from them very rude people even the so call supervisor was like he didn’t care what I had to say More

Very efficient and polite to deal with great location pricing was awesome and the service techs are vey informative pricing was awesome and the service techs are vey informative More

Great service wonderful people. Timely service. Couldn’t ask for more. Love chevy!!!! See ya👍 ask for more. Love chevy!!!! See ya👍 More