Ron Craft Chevrolet

Racist Judgemental people who care for nothing I visited this dealer to check for a car that my friend wanted to buy. I was on the market for a car and I had my eyes on the corvette, and I asked t I visited this dealer to check for a car that my friend wanted to buy. I was on the market for a car and I had my eyes on the corvette, and I asked the salesman that I would like to take a look at the car, a colleague of mine had accompanied me and he asked for test drive. The salesman Chris asked me to look at videos and said the people in the market for a corvette would actual do research and buy the corvette without even taking the test drive, judging by our modest looks and personality. He also tried to cheat and sell some CPO on an already CPO car and was trying his best to fleece from us. Worst part is they make u wait for hours before they even show you the car. Did not even offer us water. We could sense judgement in his speech and the whole dealership was like that. More

Robert Longtine rocks I would like to leave a positive note about my long distance buying experience with Robert Longtine at Ron Craft Chevy. In short, I bought a used car I would like to leave a positive note about my long distance buying experience with Robert Longtine at Ron Craft Chevy. In short, I bought a used car SIGHT UNSEEN from Robert only because of his professionalism and diligent approach. I would specifically recommend Robert to any prospective buyers in the area. I give Robert 5/5 stars but I withheld one star because of the admin/finance department's delay in getting my paperwork and tags finished... But we eventually got through that. Robert, best of luck in your career- they need to make you a sales manager. More

Very unethical and Unprofessional I arrived to test drive a car that was ready to be sold, I waited for 30 min and was told I could look at car but not drive it. I told the sales perso I arrived to test drive a car that was ready to be sold, I waited for 30 min and was told I could look at car but not drive it. I told the sales person i still wanted the car but he said they couldnt sell it to me.The next morning I was told a mechanic had bought the car the night before. I said specifically i still want the car. Feels like the mechanic that wanted the car may have disabled the reverse lookout solinoid on the transmission in order to get a good deal on the car himself. More

This Chevrolet dealership is the Tops. All employees I This Chevrolet dealership is the Tops. All employees I had the pleasure to meet, were professional, businesslike and very nice. The one person tha This Chevrolet dealership is the Tops. All employees I had the pleasure to meet, were professional, businesslike and very nice. The one person that impressed me the most was Mr. Chris Olsen. He is very knowledgeable in the product I was purchasing, what a great help I found him to be. He is such a personable person. Ron Craft has a thriving successful business and its due to employees such as Mr. Chris Olsen. As long as helpful trustworthy employees are working here, I will buy here and pass this information on to family and friends. Thanks to all the great people I did business with. Hope to see you next year Mr. Chris Olsen. More

Mr. Olsen made the difference in the perception of a car salesman. He shows compassionate,care and give hope to potential buyers. He exceeds and went beyond the call of a car salesman. He is the only reaso salesman. He shows compassionate,care and give hope to potential buyers. He exceeds and went beyond the call of a car salesman. He is the only reason I traded the 2011 because he anticipated my every need as a consumer. Mr Olsen is the best and restores hope in the car sales industry in the uncertainy of the times we now live. Go to Mr Olsen, he will work diligently to get the car and financing within reason to purchase the car. He found rebates the applied to the new car purchase. Chris is the real deal!!!!!!!! More

Purchased a used Cadillac DTS via their internet sales. I was told that and received via fax a clean CARFAX report. I asked additionally if the car had ever been wrecked and if car had any body damage that I was told that and received via fax a clean CARFAX report. I asked additionally if the car had ever been wrecked and if car had any body damage that I should know about. I was told that the car was in "like new" condition. After several issues with this disorganized bunch in attempting to close the deal and pay for the vehicle, I finally was able to make a bank transfer and arrange for having the vehicle shipped via a car hauler. When I received the vehicle from the delivering party, I was disappointed to find out that the vehicle had been wrecked and poorly repaired on the right front bumper, the driver's side and the left rear bumper. The repairs were so obvious that I noticed them immediately as well as the did the driver of the car hauler. I called the dealership and spoke to the salesman and he told me that the CARFAX didn't show any repairs and that he actually never saw the vehicle. For the last two months I have attempted to seek a settlement with the dealership, asking each time to speak to the general manager. I have yet to receive a return call from her and was finally told that they would offer $300 for repairs that will cost nearly $2700. The excuses have not been valid and I am now seeking legal counsel as to my next step. I have purchased 5 vehicles via the internet from dealerships around the country and have never had any issues. This dealership is very dishonest. I wouldn't purchase a Matchbox car from them let alone spend thousands of dollars on a car that I have not seen personally. LIARS, everyone of them! More

No customer service training at all. Once your deal is done they do not care about you at all. Very disappointed in this dealership. I never complain online about places but I had to warn everyone about t done they do not care about you at all. Very disappointed in this dealership. I never complain online about places but I had to warn everyone about this dealership. Very incompetent people. More

Purchased a used Cadillac DTS via their internet sales. I was told that and received via fax a clean CARFAX report. I asked additionally if the car had ever been wrecked and if car had any body damage tha I was told that and received via fax a clean CARFAX report. I asked additionally if the car had ever been wrecked and if car had any body damage that I should know about. I was told that the car was in "like new" condition. After several issues with this disorganized bunch in attempting to close the deal and pay for the vehicle, I finally was able to make a bank transfer and arrange for having the vehicle shipped via a car hauler. When I received the vehicle from the delivering party, I was disappointed to find out that the vehicle had been wrecked and poorly repaired on the right front bumper, the driver's side and the left rear bumper. The repairs were so obvious that I noticed them immediately as well as the did the driver of the car hauler. I called the dealership and spoke to the salesman and he told me that the CARFAX didn't show any repairs and that he actually never saw the vehicle. For the last two months I have attempted to seek a settlement with the dealership, asking each time to speak to the general manager. I have yet to receive a return call from her and was finally told that they would offer $300 for repairs that will cost nearly $2,700. The excuses have not been valid and I am now seeking legal counsel as to my next step. I have purchased 5 vehicles via the internet from dealerships around the country and have never had any issues. This dealership is very dishonest. I wouldn't purchase a Matchbox car from them let alone spend thousands of dollars on a car that I have not seen personally. LIARS, everyone of them! More

This is my second time buying from this dealer, we experienced we were in family, we were fully attended and each person who helped us was very kind and helpfull , today still we enjoyed the same expe experienced we were in family, we were fully attended and each person who helped us was very kind and helpfull , today still we enjoyed the same experience when we visit the dealer to get the services, Thank you very much Rey Munoz for your generosity and friendship. See you soon!! Eddie & Tommy C More