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Ron Craft Chevrolet
Baytown, TX
239 Reviews
Ron Craft Chevrolet - New Chevrolet & Used Car Dealer in Baytown, TX
Our Chevy dealership is located in Baytown, TX, minutes away from Edna Mae Washington Park, San Jacinto Mall and the Wayne Gray Sports Complex. To learn more about financing, purchasing, or leasing a new Chevrolet, your destination is 4114 East Freeway.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 239 reviews
December 12, 2022
Bought a brand new Cadillac from this dealer had issues with the air conditioning after only two years of owning was told by the dealership the repairs would not be covered by the warranty. Spoke to the se with the air conditioning after only two years of owning was told by the dealership the repairs would not be covered by the warranty. Spoke to the service manager he was rude and didn’t care to hear anything we had to say attempted to speak to the general manager of the dealership was told he would give me a call never heard from him. Went by there to speak to him at 4 PM one day and was told he only works until three every day spoke to General Motors/Cadillac. All they did was call the dealer to confirm the same story I already have needless to say I am getting rid of my Cadillac, and I will never own a GM product again. Ron craft Cadillac/Chevrolet is the absolute worst customer service I have ever seen. More
by Paulahuggins80
Employees Worked With
Service Department manager I don’t remember his name
May 23, 2022
It we As horrible experience I will never take my car back to that dealership again nor will I buy a car from them very rude people even the so call supervisor was like he didn’t care what I had to say back to that dealership again nor will I buy a car from them very rude people even the so call supervisor was like he didn’t care what I had to say More
by lee14772001
Employees Worked With
Magan Santos
March 25, 2021
Alexx was patient and made car buying so easy! We had tried several places before coming here and it was 100% the best experience over all. Now me and my wife have something dependable and something to l tried several places before coming here and it was 100% the best experience over all. Now me and my wife have something dependable and something to last us for a long time! Thank you so much again! More
by Heather Wallace
Employees Worked With
Alex Rivera
March 22, 2021
I took my chevy impala to this place after several thousands of dollars car still not fixed.Troy the service manager is a BIG lier the text basically was just changing parts hoping he fixed it. So las thousands of dollars car still not fixed.Troy the service manager is a BIG lier the text basically was just changing parts hoping he fixed it. So last time there tro said if it's not fixed and you gotta bring it back it be on him.So end up taking it back they kept it another month then Troy decided to say I don't think nothing wrong with the car.really you think I just bring it for no reason. More
by Mobsleds5777
Employees Worked With
Tina
March 22, 2021
Alex has the BEST customer service! He was so patient with us and gave us an amazing deal on our new car. I’ve never had a better experience. with us and gave us an amazing deal on our new car. I’ve never had a better experience. More
by Karen1996
Employees Worked With
Alex Rivera
March 13, 2021
Alex was very patient and worked with us until we got the truck we wanted. He is very kind and went the extra mile to ensure we left satisfied. He is very honest and trust worthy. Thank you Ron Craft and Ale truck we wanted. He is very kind and went the extra mile to ensure we left satisfied. He is very honest and trust worthy. Thank you Ron Craft and Alex for a job well done!!! We will definitely recommend you to friends and family. More
by Stephen and Miranda Morgan
Employees Worked With
Alex Rivera
