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Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
Vehicles
4.3
425 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

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Showing 425 reviews

May 09, 2024

Very accommodating, listened to my needs and wants and found the perfect truck. Financing options were helpful. More

by stephanieferrante.sf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Gittens
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May 09, 2024

Too much delay for oil change Took 2. 30 hrs from 7.30 to 10 am More

by BABUMALAYIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Thompson
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May 09, 2024

Great service and timely as well. This service department is amazing, I wouldn’t take my vehicle anywhere else More

by Dexterutley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Mitchell, Brissa Ochoa, Daphne Deason, Irving Velasquez, Terrell Chopin, Zach Taylor, RICKEY SPECHT, Anthony Valverde, Adrian McClure, Jasmine James
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Jun 11, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for your kind words! We're thrilled to hear that you received great and timely service from our team. It's wonderful to know that you consider our service department amazing and that you trust us with your vehicle. Your satisfaction is our top priority, and we truly appreciate your loyalty. If you ever need anything or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to continuing to serve you! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 07, 2024

Service department did not return calls very unprofessional and unacceptable. Would not recommend getting work done on your vehicle there either. More

by Mike cortinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karla Wilson, Douglas Thompson
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May 07, 2024

Terrible with loaner timing and management. I didn't not have a car for 3 weeks and I had to uber to and from work More

by DavidGuarr122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Thompson
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May 07, 2024

Great service, friendly service tech. In and out in less than a day. Will always use Ron Carter for service. Happy More

by LORYJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
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May 07, 2024

Awesome dealing with Mike. He is a consummate professional. I drive all the way to Alvin because of him. More

by 99logisticsinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcel (finance)., Mike Henderson
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Jun 11, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your feedback with us! We're thrilled to hear that your experience with Mike was awesome and that you consider him a consummate professional. Providing excellent service is our priority, and we're honored that you choose to drive all the way to Alvin because of him. We truly appreciate your loyalty and your kind words. If you ever need anything or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 07, 2024

Always helpful when I come in and always come back cause of the service and prices! More

by G.gonzales2174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson, Douglas Thompson, Daphne Deason, Wayne Lominac
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May 07, 2024

Great service and the communication is excellent. Service is always completed in a timely manner. More

by Sp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
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May 06, 2024

Great communication and services on the vehicle was done quickly and did not take long to communicate More

by camacho0226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson, Douglas Thompson, Daphne Deason, Wayne Lominac
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