Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
Vehicles
4.2
428 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

Directions

By Type

Showing 428 reviews

November 14, 2023

Great service from Doug and his team. Always keeps me updated and has answers for my questions. More

by Tonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience with Doug and our team! We're thrilled to hear that you received great service and that Doug has been keeping you updated with answers to your questions. Customer satisfaction and clear communication are top priorities for us, and we're delighted that Doug and the team have met your expectations. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We appreciate your trust in us and look forward to serving you again in the future. Thank you for choosing our services!

November 14, 2023

I had the oil changed in my Ford F-250. Quick and professional service and Wayne ensured everything went smoothly. More

by tommy1775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you for taking the time to leave a positive review! We're thrilled to hear that you had a quick and professional oil change service for your Ford F-250. Wayne is committed to ensuring a smooth experience for our customers, and we're glad he met your expectations. If you have any more feedback or if there's anything else we can do for you, please feel free to reach out. We appreciate your trust in our services and look forward to serving you again in the future. Safe travels in your F-250!

November 11, 2023

Very friendly service department. Service is expectable and quick, quality is a highly priority.alway above and beyond, with a smile. More

by SPKEESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Keese, Ann Mitchell, Justin Spicer, Brissa Ochoa, Gabriel Dehoyos, TJ Gittens, Mike Henderson, Allysha Deen, Sam Jones, Angelo Medrano
Report | Print
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you so much for sharing your positive experience with our service department! We're thrilled to hear that you found our team to be very friendly and that the service provided was both acceptable and quick. It's great to know that we prioritize quality, aiming to go above and beyond for our customers, and all with a smile. Your feedback is truly appreciated, and we're grateful for the opportunity to serve you. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We look forward to continuing to provide you with excellent service in the future. Thank you for choosing us!

November 10, 2023

I always take my vehicle there. William Baillie has always helped me and made me come back! More

by Jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baillie
Report | Print
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you so much for being a loyal customer and for taking the time to share your positive experience with William Baillie and our service center! We're delighted to hear that William has consistently provided helpful assistance, making your visits enjoyable and encouraging your continued trust in us. If there's anything specific you appreciate about our service or if there's anything else we can do for you, please feel free to let us know. We value your feedback and are grateful for the opportunity to serve you. Thank you for choosing us for your vehicle needs, and we look forward to providing you with excellent service in the future!

November 10, 2023

Service advisor was great help. Karla Wilson. She was very helpful. Knows the business thanks More

by ganshirt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson
Report | Print
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience, and we're delighted to hear that Karla Wilson, our service advisor, provided great help and was very helpful. It's wonderful to know that she demonstrated knowledge and expertise in her role. We appreciate your feedback and the recognition of Karla's contributions. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. Thank you for choosing us for your service needs, and we look forward to serving you again in the future!

November 09, 2023

Lady in service department. Courteous, quick, efficient, knowledgeable and professional Responsive, respectful, receptive kind and great attitude More

by BOFUS77
Recommend Dealer
Yes
Report | Print
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you so much for taking the time to share your positive experience with the lady in our service department! We're thrilled to hear that she exhibited qualities such as courtesy, quick and efficient service, knowledge, and professionalism. It's wonderful to know that she was also responsive, respectful, receptive, kind, and had a great attitude throughout your interaction. We appreciate your feedback and are proud to have team members who make a positive impact on our customers. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We look forward to serving you again in the future, and thank you for choosing our service department!

November 09, 2023

I appreciate the website interface that makes it very simple to make an Appointment online! More

by jayandlaura4585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson
Report | Print
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you so much for taking the time to share your positive feedback about our online appointment system! We're thrilled to hear that you found our website interface simple and user-friendly for scheduling appointments. Making the process easy and convenient for our customers is a top priority for us. If you ever have any more feedback or if there's anything else we can do to enhance your experience, please feel free to let us know. We appreciate your support and look forward to serving you again. Thank you for choosing us for your automotive needs!

November 08, 2023

The advisor was fine, but tech who did my old change got grease/oil all over my interior. I had to clean and scrub it all off. It was also down the side of my door. Then they didn't even pull off the old ma More

by Bhalewyn
Recommend Dealer
No
Report | Print
November 08, 2023

When you have a reservation for service, this does not mean they will look at your vehicle that day. It could be several days later. And there are no updates. I had to call to constantly get updates. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Report | Print
November 07, 2023

Going back several trucks, every time I had maintenance issues other dealerships were weeks out from even looking at them. Gave Ron Carter a call and they were able to get me in immediately. By far the bes More

by CFENTON1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience, and we're thrilled to have been able to provide you with prompt and efficient service! We understand the importance of addressing maintenance issues in a timely manner, and we're glad that we could accommodate you right away. Your kind words about our customer service mean a lot to us. We appreciate your trust and are honored to have been the dealership you chose for maintenance needs over the years. If you ever have more feedback or if there's anything else we can do for you, please don't hesitate to reach out. Thank you for your loyalty, and we look forward to serving you for many more years to come!

1
...
40
41
42
43