Ron Carter Ford Alvin

Ron Carter Ford Alvin responded

Thank you so much for being a loyal customer and for taking the time to share your positive experience with William Baillie and our service center! We're delighted to hear that William has consistently provided helpful assistance, making your visits enjoyable and encouraging your continued trust in us. If there's anything specific you appreciate about our service or if there's anything else we can do for you, please feel free to let us know. We value your feedback and are grateful for the opportunity to serve you. Thank you for choosing us for your vehicle needs, and we look forward to providing you with excellent service in the future!

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience, and we're delighted to hear that Karla Wilson, our service advisor, provided great help and was very helpful. It's wonderful to know that she demonstrated knowledge and expertise in her role. We appreciate your feedback and the recognition of Karla's contributions. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. Thank you for choosing us for your service needs, and we look forward to serving you again in the future!

Ron Carter Ford Alvin responded

Thank you so much for taking the time to share your positive experience with the lady in our service department! We're thrilled to hear that she exhibited qualities such as courtesy, quick and efficient service, knowledge, and professionalism. It's wonderful to know that she was also responsive, respectful, receptive, kind, and had a great attitude throughout your interaction. We appreciate your feedback and are proud to have team members who make a positive impact on our customers. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We look forward to serving you again in the future, and thank you for choosing our service department!

Ron Carter Ford Alvin responded

Thank you so much for taking the time to share your positive feedback about our online appointment system! We're thrilled to hear that you found our website interface simple and user-friendly for scheduling appointments. Making the process easy and convenient for our customers is a top priority for us. If you ever have any more feedback or if there's anything else we can do to enhance your experience, please feel free to let us know. We appreciate your support and look forward to serving you again. Thank you for choosing us for your automotive needs!

Ron Carter Ford Alvin responded

Thank you for sharing your experience, and we're thrilled to have been able to provide you with prompt and efficient service! We understand the importance of addressing maintenance issues in a timely manner, and we're glad that we could accommodate you right away. Your kind words about our customer service mean a lot to us. We appreciate your trust and are honored to have been the dealership you chose for maintenance needs over the years. If you ever have more feedback or if there's anything else we can do for you, please don't hesitate to reach out. Thank you for your loyalty, and we look forward to serving you for many more years to come!

Ron Carter Ford Alvin responded

Thank you so much for sharing your detailed and positive experience with us! We're thrilled to hear that Gabriel provided excellent communication throughout the process of your vehicle's arrival, and that your appointment, test drive, and negotiations went smoothly. We're glad to know that Johnny in finance was helpful, and we appreciate your trust in our extended warranty option. It's wonderful to hear that you appreciate the straightforward salesmanship and the transparent dealings. Customer satisfaction is our top priority, and we're delighted that you had a positive experience with RC Ford in Alvin. We'll be sure to pass along your kind words to Gabriel, Johnny, and Brissa. If you ever have any more feedback or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing RC Ford in Alvin, and we hope you enjoy many fantastic journeys in your new vehicle!

Ron Carter Ford Alvin responded

Thank you for taking the time to share your feedback with us! We're pleased to hear that our service department made you feel welcomed and that your issue was resolved efficiently. Providing a hassle-free experience and managing expectations is important to us. We appreciate your understanding regarding the cost, and we strive to provide fair and transparent pricing for our services. If you have any specific concerns about the cost or if there's anything else we can do to enhance your experience in the future, please feel free to reach out. Thank you for choosing our service department, and we look forward to serving you again. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is our priority!

Ron Carter Ford Alvin responded

Thank you for your kind words and for being a valued repeat customer! We're delighted to hear that you found our crew to be very professional, nice, and knowledgeable about our products. It's wonderful to know that our team has been prompt and caring in your interactions. We appreciate your loyalty and trust in choosing us for multiple vehicle purchases. If there's anything else we can do for you or if you have any specific feedback to share, please feel free to reach out. We look forward to continuing to provide you with excellent service, and we appreciate your continued support. Safe travels in your multiple vehicles, and thank you for being a part of our community!