Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
4.2
429 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

Directions

By Type

Showing 429 reviews

November 19, 2023

The dealership was very nice and clean. My vehicle was handled in a timely manner. Ford motor company is trash trying to make money off my safety, thanks a very bad look. More

by Dominicrocjd
Recommend Dealer
No
Employees Worked With
Thomas
Report | Print
November 18, 2023

They didn't communicate in a timely manner. I had to keep calling and calling to get answers More

by Lisa.vel68
Recommend Dealer
No
Employees Worked With
Aaron & Stan
Report | Print
November 17, 2023

The sale (persons) hahaha, endured my madness and fravality with grace. I still know I paid way too much. I bought my last new truck in 1994 the last weekend of October at Ron Cater and I bought this More

by FFRANKS_HOUSTON1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Can remember , Angelo Medrano
Report | Print
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you for sharing your entertaining review! We're delighted to hear that our sales team handled your "madness and frivolity" with grace – a sense of humor is always a plus! We appreciate your loyalty over the years and are thrilled to have been part of your truck-buying experience again after nearly three decades. If there's anything specific you'd like us to address regarding your purchase, please feel free to reach out. We value your feedback and are here to assist. Here's to another 20 years, and we'll be here whenever you decide to make your next move. Hahaha. Thank you for choosing us once again!

November 17, 2023

Got in before my appointment time. Was on my home in less than 30 minutes. I wish everyone did this quality of service! More

by youngduncan1
Recommend Dealer
Yes
Report | Print
Nov 17, 2023 -

youngduncan1 responded

I really appreciated the quality of your work and the professionalism of your service team. We have never received anything less than stellar service from you all. I wasn't kidding when I said you all have handled everything about our car except for putting gas in the gas tank. We would not consider going anywhere else for service and maintenance on our Ford Escape.

Nov 24, 2023 -

Ron Carter Ford Alvin responded

Thank you so much for your heartfelt review!! We're thrilled to hear about consistently positive experiences with our service team. Your loyalty means the world to us, and we're honored to be your go-to for your Ford Escape service. We'll continue striving to provide top notch care for your vehicle. We truly appreciate your trust and look forward to serving you again.

November 17, 2023

Jason White my tech that repaired my vehicle did an amazing job! He had my truck in and out once my motor arrived! William Baillie and Douglas Thompson took care of me throughout the entire process More

by Jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson and William Baillie
Report | Print
Nov 24, 2023 -

Ron Carter Ford Alvin responded

Thank you so much for the wonderful feedback!! We're thrilled to hear about your positive experience with Jason, William and Doug. Providing exceptional service is our priority, and we're delighted that we met your expectations. We truly appreciate your recommendation and can't wait to continue providing top-notch service for you in the future. See you on your next visit!!

November 17, 2023

Trouble getting hold of service. Put on hold 4 times. Wait time too long need more service write ers More

by UHGRAD1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
November 16, 2023

Excellent service and got my truck back same day for a coolant leak that was not ease to find. More

by rmunoz17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug, Wayne, and Karla
Report | Print
Jan 08, 2024 -

Ron Carter Ford Alvin responded

We're thrilled to hear about your positive experience with our service! It's great to know that you received excellent service, and we appreciate your patience in resolving a challenging coolant leak issue. Getting your truck back on the same day underscores our commitment to efficiency and customer satisfaction. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing our service, and we look forward to serving you again if needed. Safe travels!

November 16, 2023

Good customer service friendly great help didn’t have any problems got us what we wanted no questions asked More

by bennie3308
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson
Report | Print
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that you received good customer service, and our team was friendly and helpful in getting you exactly what you wanted without any issues. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We're grateful for the opportunity to assist you, and we look forward to serving you again in the future. Thank you for choosing us!

November 16, 2023

Met expectations Kept me informed along the way, delivered on time Staff was courteous and friendly More

by cfimble
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
Report | Print
Jan 08, 2024 -

Ron Carter Ford Alvin responded

We appreciate your positive feedback! It's fantastic to hear that we met your expectations and that you had a satisfying experience with our service. Keeping our customers informed and delivering on time are priorities for us, and we're glad to know that you experienced these aspects during your visit. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. We value your business and appreciate the opportunity to serve you. Thank you for choosing us, and we look forward to assisting you in the future!

November 15, 2023

Excellent service. Extremely attentive and helpful. Very satisfied. All was completed in a timely manner. More

by JAMESMCW86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug in service department.
Report | Print
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you received excellent service, and we appreciate your kind words about our team's attentiveness and helpfulness. It's great to know that you are very satisfied with the service and that everything was completed in a timely manner. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We value your satisfaction and look forward to providing you with excellent service in the future. Thank you for choosing us!

1
...
39
40
41
...
43