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Ron Carter Ford Alvin

Alvin, TX

4.3
425 Reviews

3005 FM 528 Rd

Alvin, TX

77511

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Showing 425 reviews

November 25, 2023

Call me. I have called and left a voice mail for the service manager last Friday to discuss but still have not received a phone call More

by okromis
Recommend Dealer
No
Employees Worked With
Karla
November 24, 2023

The support at this dealership is not where it was when I purchased a truck there in 2008. Very disappointed. More

by henry.domingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 24, 2023 -

Ron Carter Ford Alvin responded

We're sorry to hear about your experience. We strive to provide exceptional support and regret that your recent visit to our service department didn't meet expectations. Your feedback is important to us, and we're committed to addressing this to regain your trust. Please reach out to discuss this further so we can make this right.

November 24, 2023

Very friendly and knowledgeable. Worked with me on finding the right truck and the financing. More

by jastamy
Recommend Dealer
Yes
Employees Worked With
TJ
Nov 28, 2023 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team was able to provide you with friendly and knowledgeable assistance. Finding the right truck and securing suitable financing are significant decisions, and we're glad we could work together to meet your needs. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future. Safe travels and thanks for choosing the us, all new Ron Carter Ford

November 23, 2023

Quick turnaround and excellent customer service! I would highly recommend to my friends and family. More

by bryan.charbula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you appreciated our quick turnaround and excellent customer service. Your recommendation means a lot to us, and we're honored that you would consider recommending us to your friends and family. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We're here to provide top-notch service, and we look forward to serving you, your friends, and your family in the future. Thanks again for choosing us!

November 23, 2023

The service technician was able to fix the screen on my dashboard to reflect the screen I wanted which I had not been able to do More

by pfbaker08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sales dept but service
Jan 08, 2024 -

Ron Carter Ford Alvin responded

We're thrilled to hear that our service technician was able to address the issue with your dashboard screen and customize it to your preferences! Providing solutions that enhance our customers' experiences is always our goal, and we appreciate your positive feedback. If you have any more concerns or if there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you in the future. Thank you for choosing our services!

November 21, 2023

Ron Carter Ford does awesome work on your vehicle in a short time at reasonable cost. More

by redtail57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Jan 08, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with Ron Carter Ford and that you appreciate the quality of work done on your vehicle in a short time and at a reasonable cost. Providing efficient and affordable services is a top priority for us, and we're pleased to know that we met your expectations. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again in the future. Safe travels!

November 19, 2023

The dealership was very nice and clean. My vehicle was handled in a timely manner. Ford motor company is trash trying to make money off my safety, thanks a very bad look. More

by Dominicrocjd
Recommend Dealer
No
Employees Worked With
Thomas
November 18, 2023

They didn't communicate in a timely manner. I had to keep calling and calling to get answers More

by Lisa.vel68
Recommend Dealer
No
Employees Worked With
Aaron & Stan
November 17, 2023

The sale (persons) hahaha, endured my madness and fravality with grace. I still know I paid way too much. I bought my last new truck in 1994 the last weekend of October at Ron Cater and I bought this More

by FFRANKS_HOUSTON1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Can remember , Angelo Medrano
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you for sharing your entertaining review! We're delighted to hear that our sales team handled your "madness and frivolity" with grace – a sense of humor is always a plus! We appreciate your loyalty over the years and are thrilled to have been part of your truck-buying experience again after nearly three decades. If there's anything specific you'd like us to address regarding your purchase, please feel free to reach out. We value your feedback and are here to assist. Here's to another 20 years, and we'll be here whenever you decide to make your next move. Hahaha. Thank you for choosing us once again!

November 17, 2023

Got in before my appointment time. Was on my home in less than 30 minutes. I wish everyone did this quality of service! More

by youngduncan1
Recommend Dealer
Yes
Nov 17, 2023 -

youngduncan1 responded

I really appreciated the quality of your work and the professionalism of your service team. We have never received anything less than stellar service from you all. I wasn't kidding when I said you all have handled everything about our car except for putting gas in the gas tank. We would not consider going anywhere else for service and maintenance on our Ford Escape.

Nov 24, 2023 -

Ron Carter Ford Alvin responded

Thank you so much for your heartfelt review!! We're thrilled to hear about consistently positive experiences with our service team. Your loyalty means the world to us, and we're honored to be your go-to for your Ford Escape service. We'll continue striving to provide top notch care for your vehicle. We truly appreciate your trust and look forward to serving you again.

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