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Ron Carter Ford Alvin

Alvin, TX

4.3
425 Reviews

3005 FM 528 Rd

Alvin, TX

77511

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Showing 425 reviews

January 17, 2024

Excellent service times available and friendly staff. Salesman are informative and not pushy. Service rep was extremely friendly and gave accurate time to complete service on my vehicle. More

by Jim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
January 17, 2024

Better communication with customer about progress of issues with vehicle. Originally told issue would take 2 hours. Ended up being 4 More

by Dombrocm4235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson
January 12, 2024

Great team of sales people management, staff and financial advisors . Very helpful and makes buying a vehicle enjoyable More

by Rlandry713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson, David Hill
Jan 13, 2024 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive feedback! We're thrilled to hear that you had a great experience with our team of salespeople, management, staff, and financial advisors. Making the vehicle buying process enjoyable and providing helpful assistance is always our goal. If you have any more comments or suggestions, feel free to let us know. We appreciate your support!

January 10, 2024

Mike was amazing. He made sure that my mother and I was taken care of by making our buying process so smooth. Thank you Mike for your assistance and great hospitality! More

by TCooperJr.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson
Jan 11, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for taking the time to share your positive experience with Mike! We're thrilled to hear that he provided exceptional assistance and made your buying process smooth and enjoyable. Mike takes pride in ensuring our customers feel well taken care of, and it's heartening to know that you and your mother experienced great hospitality. Your appreciation means a lot to us, and we'll make sure to pass along your kind words to Mike. If you ever have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. We value your business and look forward to serving you again in the future.

January 08, 2024

Very laid back, knowledgeable and really works with you. Will recommend and return. Salespeople is nice guy. More

by sbeaty817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson
Jan 11, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your positive experience with us! We're delighted to hear that our salesperson provided a laid-back and knowledgeable approach while working with you. It's fantastic that you felt comfortable and valued during your visit. We truly appreciate your recommendation and are thrilled to know that you plan to return. If there's anything specific you enjoyed or if there are areas where we can improve further, please feel free to let us know. We look forward to serving you again and appreciate your trust in our team.

January 04, 2024

Great service. Wonderful sales people. Great management. Inviting atmosphere. Would definitely recommend to anyone. Will come back in the future. More

by Travis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Mitchell, Brissa Ochoa, Gabriel Dehoyos, TJ Gittens, Mike Henderson, Allysha Deen, Daniel Ramirez, Dexter Utley, Daphne Deason
Jan 08, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our service outstanding, our sales team wonderful, and our management great. Creating an inviting atmosphere for our customers is always a top priority, and we're thrilled that you felt welcomed. We truly appreciate your recommendation, and we look forward to welcoming you back in the future. If there's anything specific that stood out to you or any way we can further enhance your experience next time, please feel free to let us know. Your feedback is invaluable to us. Thank you again for choosing us, and we can't wait to serve you again!

December 21, 2023

Mike had great customer service skills and was very polite and knowledgeable about the truck More

by Jabari Houston
Recommend Dealer
Yes
Employees Worked With
David Hill, Mike Henderson
Jan 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your positive experience with Mike! We're thrilled to hear that he provided you with excellent customer service and demonstrated politeness and knowledge about the truck. Mike is a valuable member of our team, and it's always rewarding to receive feedback that highlights his skills and dedication. We strive to ensure that our customers have a seamless and informative experience, and it's wonderful to know that Mike exceeded your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and your business. Looking forward to serving you again in the future!

December 19, 2023

Excellent service. Professional, polite, and friendly staff. They addressed all of my auto service needs. I definitely recommend Ron Carter Ford in Alvin, TX. More

by CCLARK8618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lominac
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you so much for sharing your positive experience with our service team at Ron Carter Ford in Alvin, TX! We're thrilled to hear that you received excellent service and that our staff was professional, polite, and friendly. It's our goal to address all your auto service needs, and we're delighted to have met your expectations. We truly appreciate your recommendation, and if there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. Thank you for choosing us, and we look forward to providing you with excellent service in the future!

December 19, 2023

Service agent Wayne went above and beyond expectations to provide satisfaction. Courteous and professional at all time both Wayne and the mechanic were prompt and efficient. More

by PATRICKMILLER1504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne, service agent
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience with our service team! We're thrilled to hear that Wayne went above and beyond your expectations to ensure your satisfaction. It's great to know that both Wayne and the mechanic were courteous, professional, and that they provided prompt and efficient service. Your feedback is greatly appreciated, and we'll be sure to pass on your kind words to Wayne and the entire team. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We look forward to serving you again in the future. Thank you for choosing us for your service needs!

December 18, 2023

Thank you very much Quick, and very efficient . They helped solve our problems I would recommend your service More

by rllorente
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Llorente
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you for taking the time to leave such a positive review! We're delighted to hear that you had a quick and efficient experience with us, and that our team was able to help solve your problems. Your recommendation means a lot to us, and we truly appreciate your trust in our service. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. Thank you for choosing our service, and we look forward to assisting you again in the future!

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