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Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
Vehicles
4.2
428 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

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Showing 428 reviews

January 17, 2024

The service was great. My only issue was the strong smoke order from the service vehicle that a got a ride home and back to the dealership. The driver said the vehicle was More

by Ddsteeves1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
Report | Print
January 17, 2024

I’ve been a customer for 25 years and have only had one issue with a problem which was quickly resolved. Very happy with Ron Carter dealership. More

by MARTY_10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson, Wayne Lominac
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January 17, 2024

Great service and timely communication. Service advisors were friendly and helpful with details regarding my service needs. More

by CDROGERS7856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
Report | Print
January 17, 2024

Excellent service times available and friendly staff. Salesman are informative and not pushy. Service rep was extremely friendly and gave accurate time to complete service on my vehicle. More

by Jim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
Report | Print
January 17, 2024

Better communication with customer about progress of issues with vehicle. Originally told issue would take 2 hours. Ended up being 4 More

by Dombrocm4235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson
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January 12, 2024

Great team of sales people management, staff and financial advisors . Very helpful and makes buying a vehicle enjoyable More

by Rlandry713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson, David Hill
Report | Print
Jan 13, 2024 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive feedback! We're thrilled to hear that you had a great experience with our team of salespeople, management, staff, and financial advisors. Making the vehicle buying process enjoyable and providing helpful assistance is always our goal. If you have any more comments or suggestions, feel free to let us know. We appreciate your support!

January 10, 2024

Mike was amazing. He made sure that my mother and I was taken care of by making our buying process so smooth. Thank you Mike for your assistance and great hospitality! More

by TCooperJr.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson
Report | Print
Jan 11, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for taking the time to share your positive experience with Mike! We're thrilled to hear that he provided exceptional assistance and made your buying process smooth and enjoyable. Mike takes pride in ensuring our customers feel well taken care of, and it's heartening to know that you and your mother experienced great hospitality. Your appreciation means a lot to us, and we'll make sure to pass along your kind words to Mike. If you ever have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. We value your business and look forward to serving you again in the future.

January 08, 2024

Very laid back, knowledgeable and really works with you. Will recommend and return. Salespeople is nice guy. More

by sbeaty817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson
Report | Print
Jan 11, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your positive experience with us! We're delighted to hear that our salesperson provided a laid-back and knowledgeable approach while working with you. It's fantastic that you felt comfortable and valued during your visit. We truly appreciate your recommendation and are thrilled to know that you plan to return. If there's anything specific you enjoyed or if there are areas where we can improve further, please feel free to let us know. We look forward to serving you again and appreciate your trust in our team.

January 04, 2024

Great service. Wonderful sales people. Great management. Inviting atmosphere. Would definitely recommend to anyone. Will come back in the future. More

by Travis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Mitchell, Brissa Ochoa, Gabriel Dehoyos, TJ Gittens, Mike Henderson, Allysha Deen, Daniel Ramirez, Dexter Utley, Daphne Deason
Report | Print
Jan 08, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our service outstanding, our sales team wonderful, and our management great. Creating an inviting atmosphere for our customers is always a top priority, and we're thrilled that you felt welcomed. We truly appreciate your recommendation, and we look forward to welcoming you back in the future. If there's anything specific that stood out to you or any way we can further enhance your experience next time, please feel free to let us know. Your feedback is invaluable to us. Thank you again for choosing us, and we can't wait to serve you again!

December 21, 2023

Mike had great customer service skills and was very polite and knowledgeable about the truck More

by Jabari Houston
Recommend Dealer
Yes
Employees Worked With
David Hill, Mike Henderson
Report | Print
Jan 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your positive experience with Mike! We're thrilled to hear that he provided you with excellent customer service and demonstrated politeness and knowledge about the truck. Mike is a valuable member of our team, and it's always rewarding to receive feedback that highlights his skills and dedication. We strive to ensure that our customers have a seamless and informative experience, and it's wonderful to know that Mike exceeded your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and your business. Looking forward to serving you again in the future!

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