Ron Carter Ford Alvin

Ron Carter Has A Good Costumer Service I was happy with their help. Than You! their help. Than You! More

From finance department to service department very friendly service. Fast service makes you feel part of them friendly service. Fast service makes you feel part of them More

Great customer service and communication seem to truly want to go above and beyond thanks want to go above and beyond thanks More

The customer service team member I used was rude and unhelpful. I am a doctor and so have a type A personality. All it would have taken to appease me was a daily update. But the rep wouldn’t answer the unhelpful. I am a doctor and so have a type A personality. All it would have taken to appease me was a daily update. But the rep wouldn’t answer the phone, making me upset. The more upset I became the more avoidance she employed, causing a vicious cycle. Afterwards I had to pay extra to have a different repair shop to turn the rotors because the dealer didn’t do it and the brakes were not operating correctly. Later I had a code panel on another car replaced only to have it fall off on the way to Florida. The dealer is expensive, not customer oriented, and the service department does a poor job. I won’t purchase my next car from this dealer. More

I’ve always been pleased with the services offered by Ron Carter and their service staff. Carter and their service staff. More

I have been looking for a Honest Dealership and it looks like I finally found one in Ron Carter. like I finally found one in Ron Carter. More

Dan was very helpful to work on my budget, provide comparitive costing against other dealers. comparitive costing against other dealers. More

The service was great. My only issue was the strong smoke order from the service vehicle that a got a ride home and back to the dealership. The driver said the vehicle was My only issue was the strong smoke order from the service vehicle that a got a ride home and back to the dealership. The driver said the vehicle was owned by the dealership. I was very surprised. Smelled like someone just smoked a whole pack of smokes a few minutes before. More

I’ve been a customer for 25 years and have only had one issue with a problem which was quickly resolved. Very happy with Ron Carter dealership. issue with a problem which was quickly resolved. Very happy with Ron Carter dealership. More

Great service and timely communication. Service advisors were friendly and helpful with details regarding my service needs. Service advisors were friendly and helpful with details regarding my service needs. More