Back

Ron Carter Ford Alvin

Alvin, TX

4.3
425 Reviews

3005 FM 528 Rd

Alvin, TX

77511

Directions

By Type

Showing 425 reviews

January 26, 2024

When it was raining my windshield wiper stopped working. Carla got my car in right away and made sure it was fixed in a few hours. Exceptional customer service. More

by kayleewillbanks
Recommend Dealer
Yes
Employees Worked With
Carla
Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience with us! We're sorry to hear about the issue with your windshield wiper, but we're thrilled to hear that Carla provided you with exceptional customer service by getting your car in right away and ensuring it was fixed promptly despite the rainy weather. Your satisfaction and safety are our top priorities, and we're glad that Carla was able to address the issue efficiently. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

January 26, 2024

Great service. I always get great service from Ron Carter and Doug Thompson was exceptional. More

by chris@pedencpa.com
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson, Douglas Thompson
Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for your kind words! We're thrilled to hear that you always receive great service from Ron Carter, and we're delighted that Doug Thompson provided you with exceptional service during your recent visit. Customer satisfaction is our top priority, and we're glad that Doug went above and beyond to ensure your experience was positive. We truly appreciate your loyalty and your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

January 26, 2024

Timely My service advisor. I think her name was Janis did a very good job. Communicated with me great and hurt my vehicle ready when expected. More

by johnnyhelp
Recommend Dealer
Yes
Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your feedback! We're delighted to hear that Janis provided you with excellent service during your visit. Timely communication and ensuring your vehicle was ready as expected are priorities for us, and we're glad that Janis met and exceeded your expectations. We appreciate your business and your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

January 26, 2024

Had our oil changed and things went smooth as discussed. Great service and communication!???? We have always been happy with Ron Carter, we take our Lincoln Navigator there for this reason. We had problems More

by ROGER.TREVINO49
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Daphne Deason
Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience with us! We're thrilled to hear that your oil change went smoothly and that you were satisfied with the service and communication. Customer satisfaction is our top priority, and we're glad that we've consistently met your expectations, which is why you choose Ron Carter for servicing your Lincoln Navigator. We're sorry to hear about the issues you encountered with Bayway Lincoln, but we're grateful for the opportunity to continue providing you with excellent service. If you ever need anything in the future or have any questions, please don't hesitate to reach out. Thank you for your continued loyalty, and we look forward to serving you again!

January 25, 2024

Mike took care of all my needs if anyone needs a vehicle ask for Mike fast and courteous we test drove and had a deal in less than an hour. More

by Luis flores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson
Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience with us! We're delighted to hear that Mike took care of all your needs and provided fast and courteous service. It's fantastic to know that you were able to test drive and make a deal in less than an hour with Mike's assistance. Your satisfaction is important to us, and we appreciate your recommendation. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

January 25, 2024

Great customer service. Fast acting They took care of me in a fast and friendly manner More

by Dmruiz1989
Recommend Dealer
Yes
Employees Worked With
Wayne
January 24, 2024

It's ok not as caring as previous years Things have changed with the way they do things More

by LDICKENS51
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Daphne Deason
January 24, 2024

The experience was fabulous because of Daphne Deason. Daphne not only helped me sort out my praid policies, but also made sure I knew that my Expedition could be dropped off and picked up which is huge f More

by ksteele4
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Daphne Deason
Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your fabulous experience with us! We're delighted to hear that Daphne Deason provided exceptional service and went above and beyond to help you with your prepaid policies and accommodate your schedule as a teacher by offering drop-off and pick-up options for your Expedition. Your satisfaction is our priority, and we're glad that Daphne made your experience positive and convenient. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

January 24, 2024

It kinda sucked. Would have been better if my car was not kept ovenight. Car was ready Wednesday evening but someone was more interested in closing up and going home More

by JIMMYRON2000
Recommend Dealer
Yes
Employees Worked With
Wayne
January 24, 2024

Quick Quick quick quick quick quickQuick quick quick quick quickQuick quick quick quick quickQuick quick quick quick quickQuick quick quick quick quick More

by alexanderbinhmai
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson, Douglas Thompson
...
31
...