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Ron Carter Ford Alvin
Alvin, TX
428 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 428 reviews
May 25, 2024
The dealership needs to put covid behind us & get back to customer first service…. I can say that about most service businesses…. The companies that learn this will thrive going forward. I predict those tha customer first service…. I can say that about most service businesses…. The companies that learn this will thrive going forward. I predict those that don’t will go out of business sooner than later. More
by KWATTS
Verified CustomerEmployees Worked With
Douglas Thompson
May 24, 2024
I had a lot of work done and it took a day and a half. Daphne called at the end of the first day and advised me it would be the next day to get the work completed. The final bill was about what I expected Daphne called at the end of the first day and advised me it would be the next day to get the work completed. The final bill was about what I expected. The truck is running great. More
by jcraighood
Employees Worked With
Daphne Deason
May 24, 2024
Nobody answered the phone when I tried to find out when my car would be ready. When I left a message no one returned my call. When I finally got through to service writer she didn’t know if my car was read my car would be ready. When I left a message no one returned my call. When I finally got through to service writer she didn’t know if my car was ready and would call me back. She called and said I could pick it up. I told her when I dropped off my car that I needed a ride and she told me they didn’t have anyone to bring back to dealership. This is our only vehicle and told her I had requested a ride when I dropped off my car. She finally found someone who could pick me up. I was not at all happy with the communication at this dealership More
by CHARM1949
Employees Worked With
Karla Wilson
May 23, 2024
Ron Carter was amazing to work with. Everyone was kind and made me feel welcome. Mike Henderson is top notch! Highly recommend. Everyone was kind and made me feel welcome. Mike Henderson is top notch! Highly recommend. More
by DDeason
Employees Worked With
Mike Henderson, Brissa Ochoa, Gabriel Dehoyos, TJ Gittens, Mike Henderson, Cody Lehnert, Terrell Chopin, DEVIN GRAY, Adrian McClure, JEREMIAS RODRIGUEZ, Jasmine James
May 20, 2024
Daphne was very friendly and informative on how long the process would take. She called when it was finished. It was a very good experience. process would take. She called when it was finished. It was a very good experience. More
by Jeff Neerdaels
Employees Worked With
Karla Wilson, Douglas Thompson, Daphne Deason, Wayne Lominac
May 19, 2024
No one knew anything about an issue I was asking about. No one ever returned my phone call.I was not satisfied this time around.This is my third purchase with Ron Carter.I do not know if will purchasing fro No one ever returned my phone call.I was not satisfied this time around.This is my third purchase with Ron Carter.I do not know if will purchasing from Ron Carter again. More
by Enedeliogarcia
Employees Worked With
Brissa Ochoa
May 19, 2024
In spite if the fact that I shiwed up with no appointment, Daphine handled the situation, and my car was ready in less than an hour. THANK YOU!!! appointment, Daphine handled the situation, and my car was ready in less than an hour. THANK YOU!!! More
by LORRAINEHART1
Employees Worked With
Daphne Deason
