Ron Carter Ford Alvin
Alvin, TX
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You have to continuously call them for service updates. They do not communicate at all. My part came in mid December and I had to call at the end of January to verify since they never called They finally o They do not communicate at all. My part came in mid December and I had to call at the end of January to verify since they never called They finally ordered the part after about 4-5 visits. All ending in “We need to get that fixed. We’ll be in touch”. More
It was easy and simple. They took care of what I needed. They listened to what I said and came through with a good deal. Good communication from start to finish. They took care of what I needed. They listened to what I said and came through with a good deal. Good communication from start to finish. More
Dealership was great, Colt was awesome and took great care of me. Explained all the features of my new Ford and of course I can’t forget how awesome Johnny was with the paperwork side of everything care of me. Explained all the features of my new Ford and of course I can’t forget how awesome Johnny was with the paperwork side of everything More
It was a good experience. Everyone was very welcoming. I had no complaints, when I entered the dealership everyone had a smile. Everyone was very welcoming. I had no complaints, when I entered the dealership everyone had a smile. More
I have had this truck in here 8 time over def Exhaust failure it’s different what’s wrong every time I come cataylic converter How come this happens now my engine light back on failure it’s different what’s wrong every time I come cataylic converter How come this happens now my engine light back on More
I was told my car should be ready on Tuesday but wasn't ready until Friday. I understand the delay but a call to let me know would have been nice. Also, asked about recall. No communication that wasn't don ready until Friday. I understand the delay but a call to let me know would have been nice. Also, asked about recall. No communication that wasn't done had to verify upon picking up my car. More