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Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
Vehicles
4.3
425 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

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Showing 425 reviews

February 06, 2024

TJ was great, he did a great job by keeping me informed & being honest. Great Guy More

by zackgarza00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Gittens, David Llorente, Dexter Utley
Report | Print
Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for your feedback! We're glad to hear that TJ provided you with excellent service by keeping you informed and being honest throughout the process. We take pride in our team members like TJ who go above and beyond to ensure our customers have a positive experience. We appreciate your business and hope to assist you again in the future!

February 05, 2024

Always treated me right, knowledgeable, polite, waiting area needs Diet Coke, ditch the electric vehicles More

by CWTPHNGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lominac
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February 05, 2024

The lack of communication was astounding. I repeatedly asked for paperwork to be done without me having to sit around and wait. Which never happened. I was also told that I qualified for cert More

by strohj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Ramirez, Daphne Deason
Report | Print
February 05, 2024

Pleasant helpful people. Mike was our salesman and he went out of his way to explain and answer all the questions I had. A good experience More

by HARRY3720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson, Allysha Deen, David Llorente, Daniel Ramirez, Dexter Utley, David Hill, Curtis Applegate
Report | Print
Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience! We're thrilled to hear that Mike provided you with excellent service by going out of his way to explain and answer all your questions. Providing a good experience and helpful assistance to our customers is our top priority, and we're glad we could meet your expectations. We appreciate your kind words and your business, and we look forward to serving you again in the future!

February 04, 2024

Everything done very professionally. It is too bad that a cash sale is frowned upon and so, car sales must be financed. More

by jlarkintx
Recommend Dealer
Yes
Employees Worked With
TJ Gittens
Report | Print
February 04, 2024

Waited over an hour for oil change and tire rotation because mechanics were absent. I browsed the showroom. More

by KTHOMP321
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Daphne Deason
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February 04, 2024

Cody was very informative and helpful. Purchasing the vehicle long distance, he was able to address all my questions and responded quickly. He even went out of his way to take special pic More

by Richardoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Taylor, Cody Lehnert
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Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience! We're thrilled to hear that Cody provided you with informative and helpful service, especially during a long-distance vehicle purchase. It's wonderful to know that he was able to address all your questions promptly and even went out of his way to fulfill your special requests for pictures. Providing fluid communication and personalized assistance is what we strive for, and we're glad Cody exceeded your expectations. We appreciate your recommendation and your business, and we look forward to serving you or your friends in the future!

February 04, 2024

Everything thing went great. Daphne is great with her customers and the timeliness was on point this time More

by BMJ1313
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Daphne Deason
Report | Print
Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your positive experience! We're delighted to hear that everything went smoothly and that Daphne provided excellent customer service. Timeliness is crucial, and we're glad to hear that it was on point during your visit. We appreciate your feedback and your business, and we'll be sure to pass along your kind words to Daphne. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

February 04, 2024

The dealership worked with us over the phone, we got there, no surprises, deal was done and everyone at the dealership was amazing. More

by kamalhadya
Recommend Dealer
Yes
Employees Worked With
Cody Lehnert, Cody Lehnert
Report | Print
Feb 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for your feedback! We're delighted to hear that your experience with our dealership was smooth and enjoyable. It's fantastic to know that our team worked with you over the phone to ensure a seamless process, and that there were no surprises when you arrived. Providing a transparent and hassle-free experience for our customers is our goal, and we're thrilled that we could meet your expectations. We appreciate your business and look forward to serving you again in the future!

February 03, 2024

Our experience was good. Dexter found us the car we were looking for and gave us a reasonable deal with no issues. More

by awg003
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Daphne Deason
Report | Print
Feb 03, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience with us! We're glad to hear that Dexter was able to assist you in finding the car you were looking for and that he provided you with a reasonable deal with no issues. Customer satisfaction is important to us, and we're pleased to know that your experience was positive. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

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