Ron Carter Ford Alvin
Alvin, TX
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Upon my husbands recommendation, I made an appointment for an oil change and I was told it would be approximately 1 hour. So I brought my work with me and stayed. But on arrival, I was told that things we for an oil change and I was told it would be approximately 1 hour. So I brought my work with me and stayed. But on arrival, I was told that things were very backed up and it would be a while, probably around 2 hours. Since I had driven 30 minutes to get there, I decided to stay. I waited almost 3 hours, but I understand you had new technicians and a new process. More
Very Professional Service Department! Daphne made me feel like a valued customer! I would definitely recommend their service. Daphne made me feel like a valued customer! I would definitely recommend their service. More
Great customer service from Daphne. Didn't like that you don't have loaner cars or other service to assist when leaving vehicle. Didn't like that you don't have loaner cars or other service to assist when leaving vehicle. More