Ron Carter Ford Alvin

Doug took care of my car and let me know when it was ready. They finished everything in one visit. Only glitch was the customer pick up and drop off driver dropped the ball. ready. They finished everything in one visit. Only glitch was the customer pick up and drop off driver dropped the ball. More

It was fantastic they all were very helpful They assisted with doing everything they could to not only get us a vehicle, but to also assist with the trade in. with doing everything they could to not only get us a vehicle, but to also assist with the trade in. More

Doug was hardworking, professional, and went above and beyond to make this experience positive for me! beyond to make this experience positive for me! More

Fast friendly service every time Dependable, and always on time with parts and service Helpful on time with parts and service Helpful More

The service advisors courteous and friendly. It took too long to check vehicle in and I had to wait too long for them to bring my vehicle from the service area It took too long to check vehicle in and I had to wait too long for them to bring my vehicle from the service area More

Used car sales manager very rude probably not buy their again because if him. Used car sales manager was very rude and disrespectful I will not do further business in the future. again because if him. Used car sales manager was very rude and disrespectful I will not do further business in the future. More

The dealership had my vehicle for 19 days. The issue was not fixed. I spent over $1,000 in a rental car and I still have to take my car back in. But this time it will be to a different dealers The issue was not fixed. I spent over $1,000 in a rental car and I still have to take my car back in. But this time it will be to a different dealership More

Daphne is great, she listens well and makes sure all issues are taken care of. She’s always willing to get it done and always has a smile. issues are taken care of. She’s always willing to get it done and always has a smile. More

Turn around time was great. Had my vehicle back in running less than a week. Had my vehicle back in running less than a week. More

Service was good but they couldn't find/fix the issue . Same problem occurred as soon as I got vehicle home. Same problem occurred as soon as I got vehicle home. More