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Ron Carter Ford Alvin

Alvin, TX

4.3
425 Reviews

3005 FM 528 Rd

Alvin, TX

77511

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Showing 425 reviews

March 21, 2024

Been using Ron Carter for over 25 years and still happy with the service that I receive. More

by WROGERS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
March 21, 2024

Bought several vehicles from Ron Carter . They have always treated me well in buying and service. More

by judy1229
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson, Douglas Thompson
March 20, 2024

Person answering phone terrible customer service. Once I came in person and connected with Douglas everything was great. More

by BRENDA.SMITH
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson, Douglas Thompson
March 20, 2024

I was dreading the hassle of bring my car in after my experience at a different Ford dealership but bringing my car to Ron Carter Alvin was great. Doug made the drop off/pick up process simple and could More

by jkoehn100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
March 20, 2024

I scheduled services a week in advance; they had my vehicle all day and nothing was done. Highly upset with their inability to get anything accomplished. More

by acreichert39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only Doug, Douglas Thompson
March 19, 2024

Doug is always easy to work with. All around great advisor Parts department is great also More

by Tonya
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson, Douglas Thompson
March 19, 2024

Doug is always easy to work with. All around great advisor Parts department is great also More

by Tonya
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson, Douglas Thompson
March 16, 2024

I had an appointment and took 2. 5 hours for an oil change. That is an insane amount of time to wait for an oil change. More

by zachwalkeruh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Thompson
March 16, 2024

Communication was very good I was informed on the status of the repairs. Daphne communicated often More

by THIRNING
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Daphne Deason
March 14, 2024

I had a great experience. Everyone was super helpful and Irving was a pleasure to deal with. More

by PENNY.MCKEEGAN
Recommend Dealer
Yes
Employees Worked With
Irving
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