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Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
Vehicles
4.3
424 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

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Showing 424 reviews

August 30, 2024

Before driving 1 1/2 hours to get there I asked sale rep for all charges I could expect. She said only add on fee would be a negotiable $742 dealer prep charge. After arrival, test drive and getting ready t More

by ghmartz2
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Brissa Ochoa
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June 22, 2024

No communication. Not a place to for electrical issues. Two months to solve problem. Poor More

by CRAZYTOM068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daphne Deason
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June 08, 2024

Sales was great! But, once you walk out they are terrible. I bought my vehicle April 13, 2024, it’s now June 7th and my paper tags expire June 12th. No one can tell More

by Jmfoote
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No idea
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May 30, 2024

Very good process and turn around time - no complaints everything was done professionally and timely More

by Iisatruckin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
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Jun 11, 2024 -

Ron Carter Ford Alvin responded

It's fantastic to hear that you had such a positive experience with us! We strive to maintain professionalism and efficiency in all aspects of our service, and it's rewarding to know that we met your expectations. Thank you for taking the time to share your feedback! If you ever need anything else, don't hesitate to reach out. Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 29, 2024

Was able to quickly get me in for service and took care of my needs for my vehicle. More

by Troymscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
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May 28, 2024

They did a great job on my vehicle and I recommend them too any one. Nice as can be. More

by TOOTSRDGZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Mitchell, Daphne Deason
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Jun 04, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for your kind words and positive review! We're delighted to hear that you were satisfied with the work done on your vehicle. Your recommendation means a lot to us. We take pride in providing excellent service and ensuring our customers have a great experience. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Thanks again for your support! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 28, 2024

Mr Mike Henderson was awesome to work with. He made my car buying experience effortless. I called told him what I wanted and gave him the information. When I got to the dealership I was there More

by carina.lowe30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Henderson
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Jun 04, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Mr. Mike Henderson made your car buying process effortless and efficient. Your kind words and positive feedback are greatly appreciated. It's wonderful to know that we could meet your needs and get you driving out in your new vehicle in just 30 minutes. At Ron Carter Ford, we strive to provide exceptional service and a smooth transition for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car, and thank you once again for your trust and support! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 28, 2024

They have always taken very good care of my car. It is now 14 years old and still runs great and looks great More

by DIANNE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
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May 28, 2024

Douglas Thompson always treats me with a kind and professional experience and makes sure all work is done right. More

by Na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Thompson
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May 27, 2024

Still have not completed the job that started one year ago. Waiting on leadership callback. More

by jasoncrume
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Karla Wilson
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