Ron Carter Ford Alvin
Alvin, TX
Filter Reviews by Keyword
By Type
Showing 426 reviews
Had my truck for 2 weeks replacing coils which they first said were not covered under my Ford extended warranty. After a month and many calls, it turns out they were covered. BUT for only a little less than said were not covered under my Ford extended warranty. After a month and many calls, it turns out they were covered. BUT for only a little less than half what Ron Carter charged me. I wonder who gets the extra $. no need for names...the service people are only doing what they are taught to do. ddp More
Before driving 1 1/2 hours to get there I asked sale rep for all charges I could expect. She said only add on fee would be a negotiable $742 dealer prep charge. After arrival, test drive and getting ready t for all charges I could expect. She said only add on fee would be a negotiable $742 dealer prep charge. After arrival, test drive and getting ready to do the deal the sales manager added on $4200 for an after market lift kit he said was previously installed. He said he was not going to give that away. Wasted 4 hours of my day and a half tank of gas. More
Clutch was out in my Mustang and they fixed it. Efficient quick drop off. I was updated along the way as far as cost and estimated time. Efficient quick drop off. I was updated along the way as far as cost and estimated time. More
Sales was great! But, once you walk out they are terrible. I bought my vehicle April 13, 2024, it’s now June 7th and my paper tags expire June 12th. No one can tell But, once you walk out they are terrible. I bought my vehicle April 13, 2024, it’s now June 7th and my paper tags expire June 12th. No one can tell me where the plates are, they can’t find them! More
Mr Mike Henderson was awesome to work with. He made my car buying experience effortless. I called told him what I wanted and gave him the information. When I got to the dealership I was there He made my car buying experience effortless. I called told him what I wanted and gave him the information. When I got to the dealership I was there 30 minutes and driving out in my new vehicle. Thank you so much for your hardworking and making this a smooth transition.. More