Ron Carter Chrysler Jeep Dodge of League City
League City, TX
Filter Reviews by Keyword
By Type
Showing 495 reviews
Communication is lacking to non-existent. Service rep told me I would receive an update within 2-3 days. I called on fourth day and was told my car was ready. Would have been nice to be told Service rep told me I would receive an update within 2-3 days. I called on fourth day and was told my car was ready. Would have been nice to be told that the day before especially since the service department was not working in the day I called. More
Working with the salesman, Misa Jelic was very efficient and enjoyable compared to past experiences with dealerships. Mr Jelic, took time to discuss with me what I was looking before we looked at any of th and enjoyable compared to past experiences with dealerships. Mr Jelic, took time to discuss with me what I was looking before we looked at any of the inventory. We walked and talked while looking at several models and he conducted himself in a very professional and calm manner. After a model was selected the a test drive was undertaken and after selecting the model, Mr Jelic process the initial paperwork of the sale quickly and efficiently. While completing the paperwork I felt my wife and I were required to wait an unreasonable length of time to complete the sale with the Finance Manager, Jose Turcios. After finally meeting with Mr. Turcios, I feel we should have been able to complete the sale quicker since no financing was required. After finished with Mr Turcios, we returned to Mr Jelic and he assisted in setting up the UConnect app on our phones, reviewed the paper word for completeness before passing it onto us and ask on several occasions if we had any questions or unresolved issues concerning the sale. Finally giving us his contact information should any issue arise. More
We received support every step of the way. Any questions we had, Mr. Joe Bettis was there to answer and help us understand. From start to finish the Ron Carter team worked together to make it Any questions we had, Mr. Joe Bettis was there to answer and help us understand. From start to finish the Ron Carter team worked together to make it happen. More
I was able to show up and look at vehicle. Decided I wanted it and after a brief negotiating I got a fair price for my trade. I had my new vehicle within a few hours. Decided I wanted it and after a brief negotiating I got a fair price for my trade. I had my new vehicle within a few hours. More