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Ron Carter Chrysler Jeep Dodge of League City
League City, TX
507 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 507 reviews
March 23, 2015
Reason why Dodge dealers have a horrible reputation Wow, really surprised at how much of a xxxxx their service writer was with me. Had recall work, a TSB, and a STAR case # for sludging coolant on my 20 Wow, really surprised at how much of a xxxxx their service writer was with me. Had recall work, a TSB, and a STAR case # for sludging coolant on my 2012 Chrysler product. Had the pleasure of speaking to Wes Shelton in service who sounded like he was enjoying a tasty granola bar when he was talking to me. After hearing what I was bringing the car in for, and after he snacked some more on his granola bar and had a few sips of his refreshing beverage, he told me he could schedule me to come in the next week, although no appointment time or confirmation was given. He then asked ME what I did do the coolant. This issue is beyond common on 2012 Dodge and Chrysler vehicles, so I calmly explained to him the causes that had been found which resulted in the STAR case # being produced. He then asked ME what the repair process was for the TSB and the STAR case # even though surely he already knew after we discussed the symptoms. I told him the repair process, and his exact words..."You gonna pay for all that?" That was all I needed to hear from him. I have been driving Dodge / Chrysler products for the last 20 years, and have dealt with some good service departments and some not so much. If this is the kind of person I am going to be dealing with at this dealership, then I will never take any of my vehicles here. Not for service, not for parts, not for any new vehicle purchases. Thanks for showing a genuine interest Wes, you're a real gem. Great find Ron Carter....... More
by Billy Bennett
Employees Worked With
Wes Shelton
March 16, 2015
excellent My experience at the dealership was awesome. This is definitely a dealership that i will come back to for future business. I love my vehical. Thanks t My experience at the dealership was awesome. This is definitely a dealership that i will come back to for future business. I love my vehical. Thanks to everyone at the dealership that had a hand in helping me in the process of getting my vehical. More
by josephgr7
Employees Worked With
licet Rodriguez
March 10, 2015
Joe is awesome! Ron Carter was great and Joe was great! He listened to exactly what I wanted and found me the perfect Jeep. Everyone that I came in contact with was v Ron Carter was great and Joe was great! He listened to exactly what I wanted and found me the perfect Jeep. Everyone that I came in contact with was very nice. I would definitely send my friends and family here! More
by Srich22
Employees Worked With
Joseph Bettis
March 04, 2015
Second time buyers. We have now purchased two Dodges from this lot. Love the dealership and our sales person, Linda. Special thanks to her and Mr.Pate. When the time come We have now purchased two Dodges from this lot. Love the dealership and our sales person, Linda. Special thanks to her and Mr.Pate. When the time comes we'll be back for our daughter a vehicle. Thanks for the family environment you have always had. Highly recommended this location. More
by alollar729
Employees Worked With
Linda Rivera
February 09, 2015
Truly Amazing I was treated wonderfully. Linda Rivera was amazing. She gave me exactly what I wanted and did not try and push me for more than I wanted or could a I was treated wonderfully. Linda Rivera was amazing. She gave me exactly what I wanted and did not try and push me for more than I wanted or could afford. Her professionalism, friendliness and patience, exceeded my expectations. More
by Stephanie
Employees Worked With
Linda Rivera
January 26, 2015
Ron Carter League City We had such a good experience that we went back and bought another car two weeks later. Liset Rodriguez was the best. Please go and see her and tell We had such a good experience that we went back and bought another car two weeks later. Liset Rodriguez was the best. Please go and see her and tell her I sent ya. More
by mfranklin
Employees Worked With
Liset Rodriguez
January 10, 2015
Generator Failure The problem was associated with a recent recall that has no final solution. Ron Carter and Jeep step up and took full ownership of the problem. Had m The problem was associated with a recent recall that has no final solution. Ron Carter and Jeep step up and took full ownership of the problem. Had my car back on the road in 2 days with a commitment to install the full solution as soon as it is released. They took the initiative to also install two other minor recalls and perform full diagnostics to insure my vehicle was performing at peak capability. A top notch service organization supporting a superior vehicle brand. More
by Jeep P60
Employees Worked With
Dorena Boyd
