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Ron Carter Chrysler Jeep Dodge of League City
League City, TX
512 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 512 reviews
October 04, 2018
My experience was great At the Ron Carter dealership in Dickinson TX was a great experience my salesman Joe Bettis and Lucy were very helpful thanks to them I am a first time At the Ron Carter dealership in Dickinson TX was a great experience my salesman Joe Bettis and Lucy were very helpful thanks to them I am a first time brand new truck owner More
by Eddie Lee
Employees Worked With
Joe Bettis and Lucy
September 29, 2018
Great I had a great experience at this location. I came in and explain my situation and told Jose exactly what I wanted and the price I was looking for.Othe I had a great experience at this location. I came in and explain my situation and told Jose exactly what I wanted and the price I was looking for.Other dealer ships I visited we not trying to work with me. They were trying to put me into something totally different. I told Dodge League City I wasn’t not leaving until I got what I wanted. Jamie made sure it happened.They were able to able finance the vechicle I came to purchase it at the price I was looking for. To sum it up, I was a satisfied customer! -Chasidy More
by Chasidy
Employees Worked With
Jamie, Jose,Juan , Customer Service
September 28, 2018
Worst Customer Service Ever Purchased new 2019 Ram Laramie Limited. Started having touch screen issues, got a recall for software upgrade. This was to take 1 hour, waited for ove Purchased new 2019 Ram Laramie Limited. Started having touch screen issues, got a recall for software upgrade. This was to take 1 hour, waited for over 3 hours and it still wasn’t completed. They did know what the xxxx they were doing and the customer service manager was a joke, should be fired. Just lost a customer. More
by Albiomed
Employees Worked With
Robert Jackon, Customer Service
September 26, 2018
The best car buying experience of our lives! The sales team was amazing! We were treated with respect and our salesman Ray was transparent in his approach. We felt valued and like our business r The sales team was amazing! We were treated with respect and our salesman Ray was transparent in his approach. We felt valued and like our business really mattered. This is by far the best experience and we will be back! Thanks for having such awesome employees. More
by Lisa & Cory
Employees Worked With
Ray Pennington
September 25, 2018
Awesome Sales Team The sales team worked so very hard to insure they located the car I wanted. They had it deliver and insured I was happy with every aspect of the car. The sales team worked so very hard to insure they located the car I wanted. They had it deliver and insured I was happy with every aspect of the car. Joe was great spent time in the car explaining everything he stayed involved from start to finish. If you want to be treated right and not be rushed this is the place you need to Buy your next car from More
by JWH
Employees Worked With
Joe Bettis
September 24, 2018
Customer service I brought my car in for a recall and a couple of other things to have repaired .. Wes was very efficient about finding the problem and getting the ne I brought my car in for a recall and a couple of other things to have repaired .. Wes was very efficient about finding the problem and getting the nessacery part's ordered. The vehicle was repaired in a timely manner. When you talk to Wes about your vehicle he listens and treats you with a professional manner that is very appreciative . Thank you Wes for all your help if other dealership's had people like you there would not be as much complaining More
by Rocky
Employees Worked With
Wes
September 13, 2018
My great experience at Ron Carter Ron Carter League City is by far the best Jeep dealership I have been to so far. Wes, in Service, went out of his way for me every step of the way. Ron Carter League City is by far the best Jeep dealership I have been to so far. Wes, in Service, went out of his way for me every step of the way. I was concerned about an ETC light on the dashboard of my Jeep that just popped up on my 2016 Jeep Wrangler Unlimited. I am a single Mom so I have to be extra cautious that my Jeep is always running smoothly. I cannot risk getting stranded. Wes got me in the very next day and resolved my issue. I even met the mechanic who was amazing too. They explained everything to me. I feel safe and at peace on the road now. I will definitely go back to see Wes for all of my Jeep needs. More
by texasprincess7
Employees Worked With
Wes
August 07, 2018
Horrible Customer Service including General Sales Manager My car was taken to service department from another body shop to get a factory item calibrated. Technician was test driving my car and he got rear en My car was taken to service department from another body shop to get a factory item calibrated. Technician was test driving my car and he got rear ended. No, it wasnt his fault but the vehicle was in their possession and they are not offering any kind of help to me...my cat has depreciated again, I had claim their wreck on my own insurance, they won't assist me w a loaner nor have I even gotten a "i'm sorry this happened" from anyone at the dealership. I was told by the service manager to deal w their Insurance company.... that's all I have got from these unprofessional group of people! I have gotten a lot of legal advice re this situation....so now i'm serving the ball. I have driven a jeep for over 10 years, I still am...and I know alot of jeepers and I will make this incident well known to the public. More
by dktompkins
Employees Worked With
Robert Jackon
August 06, 2018
Would never go back Asked to finance a vehicle through my credit union. Salesperson ran my credit through FIVE different lenders without telling me. Horrible for my credi Asked to finance a vehicle through my credit union. Salesperson ran my credit through FIVE different lenders without telling me. Horrible for my credit. Left without the vehicle and went to a different dealership. Financed that same night with my credit union and drove away in the vehicle of my choice. More
by Never again
Employees Worked With
Three different sales persons
May 29, 2018
deceptive bait and switch I've used Ron Carter for years for both service and new car purchases, but times have changed for the worse. These days a lot of shopping is done via I've used Ron Carter for years for both service and new car purchases, but times have changed for the worse. These days a lot of shopping is done via internet, and then the purchase is completed in person at the dealer. In my case, the salesperson emailed a window sticker for the car I was looking for, but when I arrived at the dealer to finalize the sale, the car we discussed was "not available". Tony said he had others, but clearly the setup was a deception to trick me into coming to the dealership to sell me on another car. Trickery and deceit might sell some cars, but it's not a good success strategy. Beware and triple check to be sure they really have the car you discussed, so you won't be a victim of a bait and switch. More
by billn
Employees Worked With
Tony
