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Ron Carter Chrysler Jeep Dodge of League City

League City, TX

4.8
512 Reviews

3535 Gulf Freeway South

League City, TX

77573

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Showing 512 reviews

July 10, 2021

Bought truck new in 2019. Truck today has 31k mikes. Multiple issue with the truck as one time it had to be towed to the shop. Every time it goes to the shop I provide a list of issues from radio only w More

by Rwbjer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Pennington, Wes Shelton
Jul 11, 2021 -

Ron Carter Chrysler Jeep Dodge of League City responded

Thank you for bringing this to my attention. We strive to provide top-notch service to each of our valued customers and their vehicles. I would like to speak with you to learn more about your feedback. Please contact me directly at your soonest convenience. I look forward to working toward a resolution with you. Ramon Amaya Service Manager ramaya@roncarterleaguecity.com

June 04, 2021

This is my first experience at Ron Carter. After this This is my first experience at Ron Carter. After this experience and reading through a lot of these reviews, I seriously doubt I will ever go back. More

by Tim
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Danny Tandy
Jun 06, 2021 -

Ron Carter Chrysler Jeep Dodge of League City responded

Hi Timothy, Thank you for sharing your feedback about your first impression. I would appreciate the opportunity to look into what happened and have my team follow up regarding your truck if they have not already. Would you mind emailing me directly about this when you get the chance? I hope to address this soon. Best, Ramon Amaya Service Manager ramaya@roncarterleaguecity.com

April 15, 2021

Terrible service department now. We've serviced our Durango solely at Ron Carter League City for 5 years. I dropped it off on Monday to have a pair of items looked at. They never contacted me about wha More

by 2016Durango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Tandy
Apr 16, 2021 -

Ron Carter Chrysler Jeep Dodge of League City responded

Thank you for bringing this to my attention. This is not the typical service that Ron Carter Chrysler Jeep Dodge of League City strives to provide our valued customers and I would appreciate the chance to speak with you about your experience. Please reach out to me at your earliest convenience. Ramon Amaya Service Manager ramaya@roncarterleaguecity.com

April 07, 2021

I took my Jeep there for service engine light. No phone call for 2 days, kept jeep for 8 days. Worst service ever. Very Rude service. Danny was irritated with me for calling to check on my Jeep. Couldn' More

by valerieallison62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Tandy
Apr 08, 2021 -

Ron Carter Chrysler Jeep Dodge of League City responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience. Would you mind emailing your preferred contact information to me at ramaya@roncarterleaguecity.com? I look forward to speaking with you. Best Regards, Ramon Amaya Service Manager ramaya@roncarterleaguecity.com

April 03, 2021

I have been a long time (7 years) loyal customer of Ron Carter and was treated like garbage at the Express Lane counter today and will now take my business to Clear Lake Dodge, Chrysler, Jeep. I purchased More

by Cherokee13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I did not get his name
Apr 05, 2021 -

Ron Carter Chrysler Jeep Dodge of League City responded

Hello, Thank you for taking the time to share your review. I would appreciate the chance to speak with you regarding your recent service visit and any interaction you had with our team. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Ramon Amaya Service Manager ramaya@roncarterleaguecity.com

September 13, 2020

Shopped price on 2 identical Jeeps between South Fork Jeep and Ron Carter League City. I was informed by Ron Carter that the one I drove at Southfork had no hard top, which it did. I finally had to show More

by 4 cars last yr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Sep 13, 2020 -

Ron Carter Chrysler Jeep Dodge of League City responded

Hello, ​I am troubled by your comments in regards to our customer service. We always strive to ensure the best experiences for our guests. Given the opportunity, I would like to learn more about what happened. Your satisfaction is important to us so please consider reaching out to us at customercare@roncarterleaguecity.com when you can. Best Regards, Patti Pike General Manager customercare@roncarterleaguecity.com

Sep 13, 2020 -

4 cars last yr responded

No thank you. There are alot of other Jeep dealers in Houston. The last Wrangler I bought from Ron Carter in League City you pulled some shady math on me by backing in a few add ons. I should have walked away then. "Fool me one, shame on you, fool me twice, shame on me."

July 08, 2020

Service/Maintenance Department Overcharges Labor Costs Recently I took my Jeep Grand Cherokee for some AC repair and this dealership way overcharged for the labor. Bottom line is that they will gouge you f More

by jon b.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Tandy, Ramon Amaya
Jul 09, 2020 -

Ron Carter Chrysler Jeep Dodge of League City responded

Hi Jon, I appreciate you taking the time to speak with me about your experience. As you know, we have agreed to the original price before starting the repairs and Danny even took $50 off. Please let me know if you have any other concerns you would like me to address. Thank you. Best, Ramon Amaya Service Manager ramaya@roncarterleaguecity.com

Jul 09, 2020 -

Ron Carter Chrysler Jeep Dodge of League City responded

Hi Jon, I appreciate you taking the time to speak with me about your experience. As you know, we have agreed to the original price before starting the repairs and Danny even took $50 off. Please let me know if you have any other concerns you would like me to address. Thank you. Best, Ramon Amaya Service Manager ramaya@roncarterleaguecity.com

April 15, 2020

Sold LEMONS I bought 2 used vehicles from the Ron Carter Dealership in League City towards the end of February 2020.. I was sold two LEMONS and feel completely ta More

by des2311
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
"Danny" GSM, Raul Lora, Danny Tandy
Apr 16, 2020 -

Ron Carter Chrysler Jeep Dodge of League City responded

Mrs. Young, We are sorry to hear that your experience has been less than satisfactory. Upon inspection, we have determined the vehicle has damage caused by outside influence, not a manufacturer defect, and therefore not considered a warranty repair. We do thorough inspections on all of our vehicles prior to purchase and delivery. If you would like to contact us at 409-643-8028 we can inspect your vehicle together and discuss repair options going forward. Best regards, Ramon Amaya Service Manager customercare@roncartercjd.com

February 20, 2020

Sales person David Holman is a great sales person. I will not buy a car unless, it is with David. He is a great person, and really cares about his customers. If I More

by Deni W.
Recommend Dealer
Yes
Employees Worked With
David Holmen
Feb 21, 2020 -

Ron Carter Chrysler Jeep Dodge of League City responded

Deni, Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with David. We appreciate the positive feedback, and We are looking forward to seeing you in the future!

February 19, 2020

David Holman is patient, kind, and knows what he is talking about! I have gotten the last 4 or 5 cars from David! He's Awesome and I would send anybody I know to him! More

by alliemurphyssr
Recommend Dealer
Yes
Employees Worked With
David Holman
Feb 19, 2020 -

Ron Carter Chrysler Jeep Dodge of League City responded

Thank you for the excellent review, Allie! We're happy to see that David's amazing service earned your recommendation and your repeat business! Please come back at any time!

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