Ron Carter Chrysler Jeep Dodge of League City
League City, TX
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Worst service EVER! Would not make an appointment. Dropped off 4/9 at 8 am - promised estimate 4/11 am. Called and texted 4/12 and 4/13. First response 4 pm 4/13 - getti Would not make an appointment. Dropped off 4/9 at 8 am - promised estimate 4/11 am. Called and texted 4/12 and 4/13. First response 4 pm 4/13 - getting ready to look at car. Promised ready 4/16. Just before close 4/16 told during test drive a hose broke - additional $400 for hoses. Ready Monday. Arrived for pick up and informed they don’t accept checks. Upon pick up found front seat, that they could not fix, has been adjusted to a position where I cannot drive vehicle. More
Both Dan the service manager and Danny my advisor were great. I must admit I asked Danny not to call me until the repairs were done. He called with updates which was nice. Thanks guys for taking care of m great. I must admit I asked Danny not to call me until the repairs were done. He called with updates which was nice. Thanks guys for taking care of my Cherokee. More
Second time dealing with this dealership. Caleb Brown was my salesman both times. He knows his job well, he knows his products ( vehicles ) very well and his personality is very down to earth Caleb Brown was my salesman both times. He knows his job well, he knows his products ( vehicles ) very well and his personality is very down to earth. His sales approach is very low pressure. After the sale he follows up to ask if he can offer any assistance with vehicle questions or systems setup. From a customer point of view, Caleb is a big asset to the dealership. More