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Ron Carter Chevrolet GMC - Service Center

Alvin, TX

3.7
189 Reviews

189 Reviews of Ron Carter Chevrolet GMC - Service Center

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May 10, 2024

Service department was horrible. The wait time was atrocious and customer service needs improvement badly. I waited for 5 hours with no one to assist in making sure I had updates on More

by Tpolite2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cannot remember the name
May 05, 2024

Service was good had a great experience, the customer service was really good, definitely got the best response More

by solize56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
May 04, 2024

Fantastic staff at the service desk. Prompt attention. Vehicle assessed and returned within 24 hours. More

by GMAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

I received a great deal on a truck and Monte was a great salesperson to work with. Very happy! More

by Mike Schultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte
April 28, 2024

Showed up no appointment and was handled professionally. Thank your team for me. In and out in one hour. More

by Iamrving2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
April 27, 2024

The service reps were very helpful in all my questions that I asked about my services. More

by GOMEZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Bowman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wiese
April 27, 2024

Excellent service and the finance department did a great job with me, very easy to work with. More

by TEXANSTAILGATER
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
April 23, 2024

The young lady at the front desk was super nice and helpful. She managed a very busy morning by herself with much grace and poise. Great customer service skills. My only issue is that every time I come More

by SAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
April 22, 2024

They helping all the time thanks service advisor them take car all time and give updates everyday More

by SHAWKATS177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Service was oil change and filters serviced. Tire pressure was not set correctly. Had to ask for state inspection paperwork. Was billed for oil change when it was free with premium new truck agr More

by rknaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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