Ron Carter Chevrolet GMC - Service Center

My 2024 Chevy Equinox was brought in with a wrecker because it stoped running. I talked to the service person named Steve. He was very pleasant and said he was sorry for my inconvenience and that he wo because it stoped running. I talked to the service person named Steve. He was very pleasant and said he was sorry for my inconvenience and that he would get it taken care of as soon as possible. Kept me informed on the ordering of the part and when it would be in. He even called to let me know the part was in and that the technician had started to install the part. Called me when the job was done and was very pleasant and respectful & apologized again for my inconvenience. Never had that kind of service when I was going to Norman Freede for my other vehicle. Definitely will be a Ron Carter go too from this day forward. Thanks Ron Carter & Steve in the service department for a great experience at a not so great time. Ken Jolly More

Straight shooters. No hassle and extremely proficient in getting the vehicle ready and paperwork processed No hassle and extremely proficient in getting the vehicle ready and paperwork processed More

It was a good experience everybody was friendly and Thers a nice Lobby to sit and drink Coffe a nice Lobby to sit and drink Coffe More

My car was serviced according to the appointment time and I was very happy with the results. I was very happy with the results. More

Andrea BELMAN was wonderful to work with. She has great customer service skills. Very professional and helpful. She has great customer service skills. Very professional and helpful. More

Complimentary oil change and tire rotation w standard 1st time service. Made an appointment. Service advisor was polite. time service. Made an appointment. Service advisor was polite. More

This location was very clean and well maintained. I was properly greeted at the door and was quickly assisted. I was properly greeted at the door and was quickly assisted. More

called three times asking about car leaving messages to be called back but got no response, be called back but got no response, More

Service person was very professional & looking out for me - eliminated unnecessary work. Very much appreciated. - eliminated unnecessary work. Very much appreciated. More

The service department had my car for two weeks, telling me the part I needed was on national back order and could possibly take weeks to months to come in. After my car sat at the dealership for two weeks me the part I needed was on national back order and could possibly take weeks to months to come in. After my car sat at the dealership for two weeks my service advisor messaged me asking for updates. I felt that Ron Carter did not want to service my vehicle. I ended up having to locate the part myself at another dealership. I took my car to Davis Chevrolet and the repairs were done the same day. Ron Carter made me feel like they didn't want to provide service to my vehicle and instead placed the burden of responsibility on me to find alternative solutions. More