Ron Carter Chevrolet GMC - Service Center

You guys were awesome. Everything was quick and straightforward. I will definitely recommend you to my friends. Everything was quick and straightforward. I will definitely recommend you to my friends. More

My rear bumper was damaged by someone at the dealership. My service advisor notified me of the incident. The service manager agreed to have the bumper repaired. I have not been notified that the estimate I My service advisor notified me of the incident. The service manager agreed to have the bumper repaired. I have not been notified that the estimate I received would be covered by Ron Carter service. Very disappointed. More

I have an appointment for 7 am on a Tuesday. We dropped the vehicle off on Monday afternoon around 3:30. I receive a text on Wednesday wanted to know if I wanted to reschedule. They must not hav We dropped the vehicle off on Monday afternoon around 3:30. I receive a text on Wednesday wanted to know if I wanted to reschedule. They must not have looked at my vehicle on Tuesday. I called three more times on Wednesday with the latest around 4pm. I was asked on the last call what year was my vehicle. No service on my vehicle for two days now. I showed up Thursday to pick up the vehicle. I was asked if I received a phone call. I replied no that’s why I was picking it up. I was able to get the car in 10 minutes. I was then told they knew the issue. I said I knew the problem when I dropped it off. The car would sometimes say shift to park when the vehicle was shut off. We had to start it 20 times to get it to work properly. It was the switch connected to the gear shifter. They called me Friday before we were heading out of town. They said they could fix it today. I told them my son would have to pick it up for me. I came back home and looked at the receipt. They charged me $600 for labor. There is a TB out says the maintenance hours is 0.7 hours. I will never use them again. More

Services done while I waited, less than 2 hours, can’t complain there. Great job complain there. Great job More

Insanely expensive. Did not go over all services and fees until AFTER completed. Tried to charge over $200 for an air filter, until we questioned then all of a sudden is Did not go over all services and fees until AFTER completed. Tried to charge over $200 for an air filter, until we questioned then all of a sudden is was brought down to $80. More

Great organization throughout the dealership. Awesome, fast service and good communication. Ruben and Mark made the process easy for me. Would recommend to anyone. Awesome, fast service and good communication. Ruben and Mark made the process easy for me. Would recommend to anyone. More

On day of service we are in waiting area and so many loud voices and couple employees using profanity and not caring about if the people in waiting area are offended by it. Took about 3 hours for oil change voices and couple employees using profanity and not caring about if the people in waiting area are offended by it. Took about 3 hours for oil change and tire rotation. They charged to replace a weather seal around back door and should have been covered by warranty only had vehicle 1 1/2 and been waiting on a phone call regarding getting our money back for that charge. We have been here a few times and never had any complaints until now. 9 days now and waiting for a return phone call. The employees in past I did not see in service this time. More

Mr. Eric was wonderful. Very quick process. He was very patient with me as I was very indecisive. patient with me as I was very indecisive. More

Poor service. They replaced my back light, unhooked battery, did a annual inspection and the car failed inspection because the battery was unhooked and then they s They replaced my back light, unhooked battery, did a annual inspection and the car failed inspection because the battery was unhooked and then they said.."Sorry, come back in a few days.. More

It took two hours for oil change and that unacceptable One hour is reasonable may go somewhere else next time One hour is reasonable may go somewhere else next time More