Ron Carter Chevrolet GMC - Service Center

Services done while I waited, less than 2 hours, can’t complain there. Great job complain there. Great job More

Insanely expensive. Did not go over all services and fees until AFTER completed. Tried to charge over $200 for an air filter, until we questioned then all of a sudden is Did not go over all services and fees until AFTER completed. Tried to charge over $200 for an air filter, until we questioned then all of a sudden is was brought down to $80. More

Great organization throughout the dealership. Awesome, fast service and good communication. Ruben and Mark made the process easy for me. Would recommend to anyone. Awesome, fast service and good communication. Ruben and Mark made the process easy for me. Would recommend to anyone. More

On day of service we are in waiting area and so many loud voices and couple employees using profanity and not caring about if the people in waiting area are offended by it. Took about 3 hours for oil change voices and couple employees using profanity and not caring about if the people in waiting area are offended by it. Took about 3 hours for oil change and tire rotation. They charged to replace a weather seal around back door and should have been covered by warranty only had vehicle 1 1/2 and been waiting on a phone call regarding getting our money back for that charge. We have been here a few times and never had any complaints until now. 9 days now and waiting for a return phone call. The employees in past I did not see in service this time. More

Mr. Eric was wonderful. Very quick process. He was very patient with me as I was very indecisive. patient with me as I was very indecisive. More

Poor service. They replaced my back light, unhooked battery, did a annual inspection and the car failed inspection because the battery was unhooked and then they s They replaced my back light, unhooked battery, did a annual inspection and the car failed inspection because the battery was unhooked and then they said.."Sorry, come back in a few days.. More

It took two hours for oil change and that unacceptable One hour is reasonable may go somewhere else next time One hour is reasonable may go somewhere else next time More

Ron Carter got me in quickly, gave me an estimated time frame, and completed the job within that time frame. The price was more than I expected but it was lack of knowledge on my part. They also performed frame, and completed the job within that time frame. The price was more than I expected but it was lack of knowledge on my part. They also performed my annual state inspection. More

The individuals helping me have been great, but the outcome to date has been extremely unsatisfactory. My vehicle was brought in (inoperable) on 06/22, and verified as covered under the power train war outcome to date has been extremely unsatisfactory. My vehicle was brought in (inoperable) on 06/22, and verified as covered under the power train warranty (faulty transmission valve). However, no completion date can be provided (which I understand and accept), but I have not been provided with a loaner or a rental. I have been left without a vehicle for an undetermined amount of time, for an issue with my vehicle that is a GM quality/warranty item. This has been extremely disruptive to my life, and there is no end in sight. This is unacceptable, and as a life-long GM owner I’m shocked and disappointed, and honestly considering selling this vehicle once repaired and buying something from a different manufacturer. More

Very pleased with the service I received. Steve was my service person and he was great. He totally went out of his way to help me out and kept me informed on the status of my vehicle. I rate Steve was my service person and he was great. He totally went out of his way to help me out and kept me informed on the status of my vehicle. I rate my experience with five stars. AAAAA+++++ Thanks again Steve for your consideration. More