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Ron Carter Chevrolet GMC - Service Center

Alvin, TX

3.6
202 Reviews

202 Reviews of Ron Carter Chevrolet GMC - Service Center

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August 23, 2024

I use Ron Carter to service my car because I trust their work and am treated with respect . More

by BOTBOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
August 23, 2024

Good prices to buy a vehicle but the service department is not good at all. More

by MIKEBEVANS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dealt with the service department.
August 23, 2024

Took longer to get back to me than the service advisor initially told me. Not to mention that the dealership didn’t have the sensor that needs to be replaced and didn’t know when it would be available. More

by CLIFFORDABBOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Bowman
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

We took our Tahoe in to get an oil change and have them do a simple inspection. This took them over two days to get completed. This surprised us since they found nothing wrong with the vehicle. We cons More

by ACKMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin
August 17, 2024

Worst experience ever. I waited a week to hear anything of substance on my vehicle and when I finally did I was given incorrect information, being told my vehicle was irre More

by MECKLES831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Singler in Service
August 17, 2024

Very slow and zero updates. A salesman called to sell me another vehicle and he is the one to update me. More

by MKGREEN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jilian
August 17, 2024

My check engine light came back on so I stopped at Ron Carter. I was upset but they diagnosed immediately and found out it was the battery. Kudos to Travis and Chad. More

by WHODAT1967.JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and Travis
August 16, 2024

I'm disappointed. Car was there 27 days. It wasn't successfully diagnosed until a mechanic who was on vacation returned. I paid out of pocket 2900 dollars on a rental. More

by WHODAT1967.JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis and service manager
August 15, 2024

Was very helpful in solving the issue with what the app was reporting as problems that needed service but had already been attended to. More

by N1TXFLYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wiese
August 15, 2024

Bought my car there but when time for servicing seems like you when you make an appointment you still have to wait 3!hrs. after More

by beacolbath
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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