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Ron Carter Chevrolet GMC - Service Center

Alvin, TX

3.7
189 Reviews

189 Reviews of Ron Carter Chevrolet GMC - Service Center

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September 03, 2024

I was told the repair would take 7 days. It ended up being 14 days with no offer of a loaner & very little communication. More

by TIMGARDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis
September 02, 2024

Went in for a complimentary oil change and was treated horribly. The service guys questioned me about how I could have a free oil change when Ron Carter called me to offer it. Plus they literally only did More

by JRUEDA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Rogers
September 01, 2024

Service Department is awful; but they have been that way for at-least 4 years so it shouldn’t shock anyone! More

by CLIFFORDABBOTT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

As soon as I left the dealership my check engine light came on and when I bought it to get serviced they just turned it off and didn't fix anything. More

by CTB2773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arron
August 29, 2024

Salesperson Alvarado was very helpful and went way beyond my expectations. He was very knowledgable and was very friendly! More

by brown.william92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvarado
August 28, 2024

Delvin and Dexter were professional, kind, and very knowledgeable about the business of purchasing a vehicle. I would recommend Ron Carter to friends. More

by albertemma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delvin, Dexter, and Asian gentlemen who does the paperwork.
August 25, 2024

Issue was not corrected. Tech and SW lied and said it was. Double-checked before I left and confirmed. They then stated additional parts needed for a dealer supplied install. More

by hbduck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Eaton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Leon
August 23, 2024

Took longer to get back to me than the service advisor initially told me. Not to mention that the dealership didn’t have the sensor that needs to be replaced and didn’t know when it would be available. More

by CLIFFORDABBOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Bowman
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

I use Ron Carter to service my car because I trust their work and am treated with respect . More

by BOTBOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
August 23, 2024

Good prices to buy a vehicle but the service department is not good at all. More

by MIKEBEVANS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dealt with the service department.
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