189 Reviews of Ron Carter Chevrolet GMC - Service Center
Went in for a complimentary oil change and was treated horribly. The service guys questioned me about how I could have a free oil change when Ron Carter called me to offer it. Plus they literally only did horribly. The service guys questioned me about how I could have a free oil change when Ron Carter called me to offer it. Plus they literally only did the oil change only. They did not check any other fluids nor vacuumed the vehicle. If this was a way to convince a customer to come to them routinely then they totally failed! More
Service Department is awful; but they have been that way for at-least 4 years so it shouldn’t shock anyone! for at-least 4 years so it shouldn’t shock anyone! More
As soon as I left the dealership my check engine light came on and when I bought it to get serviced they just turned it off and didn't fix anything. came on and when I bought it to get serviced they just turned it off and didn't fix anything. More
Delvin and Dexter were professional, kind, and very knowledgeable about the business of purchasing a vehicle. I would recommend Ron Carter to friends. knowledgeable about the business of purchasing a vehicle. I would recommend Ron Carter to friends. More
Issue was not corrected. Tech and SW lied and said it was. Double-checked before I left and confirmed. They then stated additional parts needed for a dealer supplied install. Tech and SW lied and said it was. Double-checked before I left and confirmed. They then stated additional parts needed for a dealer supplied install. Tech was worthless and Service Writer was worse. Took three weeks to schedule so they could research after which I completed the install with directions supplied in the service bulletin. More
Took longer to get back to me than the service advisor initially told me. Not to mention that the dealership didn’t have the sensor that needs to be replaced and didn’t know when it would be available. initially told me. Not to mention that the dealership didn’t have the sensor that needs to be replaced and didn’t know when it would be available. More