Ron Carter Chevrolet GMC - Service Center

They were very quick and got us into what we wanted and kept their word! kept their word! More

Vehicle was serviced as required and in a timely manner. Service rep kept me informed as worked progressed. Service rep kept me informed as worked progressed. More

Very poor communication. Slow and sloppy work. Over the course of a week we dealt with 5 different service advisors and were slow rolled. Dealerships ability to take care o Slow and sloppy work. Over the course of a week we dealt with 5 different service advisors and were slow rolled. Dealerships ability to take care of customers in a timely manner has died! It’s extremely sad that I own 4 vehicles all 2 years old or less and total in value of over $270,000 and take all of them to a local quick lube type place for maintenance because I can’t find a dealership that will provide oil changes while you wait for them. Dealerships expect customers to drop them off and keep them for a full day or two even if you make an appointment. Bottom line is dealers need to start taking care of customers so that they buy, maintain and trust them. DO BETTER! More

They were friendly, professional, helpful, caring and they made it a bareable experience for that day.. Thanks they made it a bareable experience for that day.. Thanks More

Went in for oil change and tire rotation, I asked before if they would do air pressure when they rotate? Was told yes, get in car and all tires were still low, So I go in and they take car back and do that. if they would do air pressure when they rotate? Was told yes, get in car and all tires were still low, So I go in and they take car back and do that. Start to drive away and no new sticker with date and miles so I go back and they do that. VERY poor service for such a simple job More

I have been doing business with Ron Carter in Alvin since 2018. They have always been honest and steered me in the right direction to be able to own an affordable and reliable vehicle. Steve and Travis in th 2018. They have always been honest and steered me in the right direction to be able to own an affordable and reliable vehicle. Steve and Travis in the service department are TOP NOTCH! More

I got fast and great service and didn’t have to wait long to get my truck back. to get my truck back. More

High price for chance Oli, ridiculeces price over 130. 00 dls with coupon 80dls end no body explain nothing, so never back 00 dls with coupon 80dls end no body explain nothing, so never back More

Had vehicle for 10+ days. Poor communication/few updates. No resolution. Dropped off vehicle with just under half tank. Return vehicle to us with less than half a gallon, almo Poor communication/few updates. No resolution. Dropped off vehicle with just under half tank. Return vehicle to us with less than half a gallon, almost completely empty More

Routine maintenance and recall service took multiple days to complete. Service advisor tried his best to help but shop seemed overwhelmed with work. Not cleaned at time of pickup. to complete. Service advisor tried his best to help but shop seemed overwhelmed with work. Not cleaned at time of pickup. More