Ron Carter Chevrolet GMC - Service Center

The service for my car was excellent. The customer service and communication with me was very poor. The only communication I received was when I called the service department myself. No o The customer service and communication with me was very poor. The only communication I received was when I called the service department myself. No one answered a message or called me to give me any status updates. I've always had great service at Ron Carter so I was very disappointed in the experience. More

Efficient and effective. I wasn't pressured to repair or buy anything extra while getting my oil changed. I wasn't pressured to repair or buy anything extra while getting my oil changed. More

It was difficult getting someone to answer phone but once I got a call back my experience was good I got a call back my experience was good More

Real person answers your call! ! Got an appointment with ease and my problem was resolved. Thank you ! Got an appointment with ease and my problem was resolved. Thank you More

Service was slow. We brought the vehicle in first thing Friday morning, and it was not returned to use until mid-day (11:50am) on the following Tuesday. The scope of We brought the vehicle in first thing Friday morning, and it was not returned to use until mid-day (11:50am) on the following Tuesday. The scope of work was less than a day. The delivery date/time moved from Monday end -of-day to Tuesday morning to late Tuesday morning. When I was finally told the vehicle was ready, the paperwork was not done when I arrived, and the service manager was not available. So, I had to wait again for someone else to come and help wrap up the paperwork. More

Quick Service and communicated clearly of work preformed. Comfortable waiting area. Pleased with service overall Comfortable waiting area. Pleased with service overall More

Angel was very helpful and accommodated all my needs. Thank you, Angel for all of your help! Thank you, Angel for all of your help! More

Check engine light on picked up vehicle after service engine light on again. Had to travel to and from Ron Carter 2 days in a row. Who is going to pay for my time since your technicians could not figure engine light on again. Had to travel to and from Ron Carter 2 days in a row. Who is going to pay for my time since your technicians could not figure out the problem? More

Nice but just didn’t get the personal attention like I’ve gotten at Toyota in the past. gotten at Toyota in the past. More