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Ron Carter Chevrolet GMC - Service Center

Alvin, TX

3.7
189 Reviews

189 Reviews of Ron Carter Chevrolet GMC - Service Center

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November 16, 2023

It was difficult getting someone to answer phone but once I got a call back my experience was good More

by MLKIRKLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
November 09, 2023

Real person answers your call! ! Got an appointment with ease and my problem was resolved. Thank you More

by vegaforkids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
November 08, 2023

Service was slow. We brought the vehicle in first thing Friday morning, and it was not returned to use until mid-day (11:50am) on the following Tuesday. The scope of More

by DSKRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angle
November 07, 2023

Quick Service and communicated clearly of work preformed. Comfortable waiting area. Pleased with service overall More

by havensjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
November 04, 2023

Angel was very helpful and accommodated all my needs. Thank you, Angel for all of your help! More

by secondbll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
November 03, 2023

Check engine light on picked up vehicle after service engine light on again. Had to travel to and from Ron Carter 2 days in a row. Who is going to pay for my time since your technicians could not figure More

by CNICHO59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
November 03, 2023

Nice but just didn’t get the personal attention like I’ve gotten at Toyota in the past. More

by peggyjd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
November 01, 2023

The diagnostic fee of 190 dollars for condensation in a headlight was insane. My wife signed the paperwork though so that is on us. I also had to negotiate with the dealership to honor my extended warran More

by JAKEWINTERS81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
November 01, 2023

Lorena is great. Shuttle service is a big help. I didn't need to wait at dealership .Able to use GM reward for services is a big plus. More

by JM2531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Dec 02, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Lorena provided excellent service and that our shuttle service was a big help, allowing you to avoid waiting at the dealership. We understand the value of your time, and it's great to know that we could make your service experience more convenient. We also appreciate your feedback about using GM rewards for services. We're glad to offer additional benefits to our valued customers. If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future.

November 01, 2023

I have had my vehicles serviced here for quite a few years and not been disappointed by the stellar service. More

by DEANARTALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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