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Ron Carter Chevrolet GMC - Service Center

Alvin, TX

3.7
189 Reviews
Call Service Center (346) 738-0051

189 Reviews of Ron Carter Chevrolet GMC - Service Center

Sort by
February 03, 2024

Good service center with attentive advisor keeping me updated on the progress of my services. More

by cahend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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February 02, 2024

The service response time was extremely poor; communication was non existent; no initiative to offer alternative solutions. More

by HJASP
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad in service
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January 30, 2024

We ordered a key and fob Was called and told it was in. When we went to pick it up the service dept had no records of one being ordered More

by Theyoungrealtyteam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Kaabi
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January 30, 2024

Angel, in service, is awesome! Best customer service ever! he kept me informed of the progress on my car. More

by adkinscindyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 28, 2024

Angel and Chad in Service took good care of me. Positive attitudes. They kept me informed all day. They both were a pleasure to deal with. Kerry Walsh More

by LWALSHAWC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and Angel in service
Report | Print
January 27, 2024

I enjoyed my visit. Your associate was kind, prompt, knowledgeable and very helpful. Thank you More

by MALROC03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
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January 25, 2024

Awesome experience. Quick! In and Out! We would do business there again for sure! Great staff! More

by Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Henderson
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January 24, 2024

Appointment time was honored. Staff friendly, professional and helpful. xxxxxx. Xxxxxx xxxxx xxxxxx xxxxxx xxxxx More

by SPACK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
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January 24, 2024

The employees are very kind and knowledgeable in the service center. I just don’t understand how a basic oil change takes 2 hours. More

by Sanrod0903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not get a name
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January 22, 2024

Im Terry Stanfill, my wife is Suzanne. We have bought 4 vehicles now through the Ron Carter Dealerships. I just bought the 4th car through The Ford Dealer . Mike Henderson was my Salesman. More

by suzie.stanfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Henderson
Report | Print
Jan 25, 2024 -

Ron Carter Chevrolet GMC responded

Thank you for taking the time to share your experience! We're delighted to hear that Mike Henderson provided you with excellent service during your recent purchase at Ron Carter Ford. It's fantastic to know that his professionalism, ethics, and extensive experience made your car-buying process smooth and enjoyable. Congratulations on your new Ford Escape TS line! We're thrilled that you're pleased with your purchase and the deal you received. If you ever need anything in the future, please don't hesitate to reach out. Safe travels in your new vehicle!

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