Ron Carter Chevrolet GMC - Service Center

Service is always great here. Why isn't Lorenas name listed.? She has helped me for the last couple years. Great personality and knowledge of her job. Communication WITH the Why isn't Lorenas name listed.? She has helped me for the last couple years. Great personality and knowledge of her job. Communication WITH the service dept is excellent. Trying to get someone to answer the phone is an entirely different story. I finally learned how to book online, since no one ever answers the phone there. Hopefully, with new mgmt there now, things will get better .. More

Brad was able to get everything back to normal like he promised. Just waiting on part to come in so they can install promised. Just waiting on part to come in so they can install More

I was very pleased with the service I received thanks to Lorena Juarez and the service technicians Lorena Juarez and the service technicians More

Good as always. Never any problems. Service advisor was nice and friendly. Well continue doing business with this establishment Never any problems. Service advisor was nice and friendly. Well continue doing business with this establishment More

I was lied to about the warranty that I purchased from Ron Carter GMC. I was told 6 year/100,000 mile bumper to bumper and no deductible. I was scammed on that deal Ron Carter GMC. I was told 6 year/100,000 mile bumper to bumper and no deductible. I was scammed on that deal More

The staff was very nice and did exactly what they promised. The free ride back home while my truck was being worked on was invaluable. Great job! promised. The free ride back home while my truck was being worked on was invaluable. Great job! More

The central console latch on my new 2023 GMC Sierra was broken and couldn’t open the compartment. Dealer had to order a new center console. The one that was put in is USED, not new. I was Not told it was u broken and couldn’t open the compartment. Dealer had to order a new center console. The one that was put in is USED, not new. I was Not told it was used. I didn’t realize it was used and different color until the next day when I was looking it over in the daylight. (It was closing time and dark when I picked it from the service department). Not happy they put a used center console in my $52,000 Truck. More

pretty good service special thanks to Miss Savannah Clark who made the process of purchasing my next vehicle quick and for making sure everything was in the best condition once again thanks to the enti Clark who made the process of purchasing my next vehicle quick and for making sure everything was in the best condition once again thanks to the entire Ron Carter team in Alvin Texas. More

My vehicle was dropped off on a Tuesday at 7am and for 3 full days I didn’t receive an update, I had to call multiple times to finally talk to my service advisor only to find out my Tahoe had not even been full days I didn’t receive an update, I had to call multiple times to finally talk to my service advisor only to find out my Tahoe had not even been LOOKED at. No diag completed at all. It sat PARKED for 3 full days. I had NO vehicle for 3 full days. I pulled my Tahoe out of service for LACK of service and LACK of communication. I will NEVER come back to this location again for service or to purchase my next vehicle. More

Amazing service mister Todd gave us the best experience we could have gotten.He helped me find what I was looking for ! Give him a big bonusss !!! We love Ron Carter Dealership and we weren’t familiar with we could have gotten.He helped me find what I was looking for ! Give him a big bonusss !!! We love Ron Carter Dealership and we weren’t familiar with the area but the staff and specially Todd gave us the best experience 10/10 recommend !! More