Ron Carter Chevrolet GMC - Service Center

Good as always. Never any problems. Service advisor was nice and friendly. Well continue doing business with this establishment Never any problems. Service advisor was nice and friendly. Well continue doing business with this establishment More

I was lied to about the warranty that I purchased from Ron Carter GMC. I was told 6 year/100,000 mile bumper to bumper and no deductible. I was scammed on that deal Ron Carter GMC. I was told 6 year/100,000 mile bumper to bumper and no deductible. I was scammed on that deal More

The staff was very nice and did exactly what they promised. The free ride back home while my truck was being worked on was invaluable. Great job! promised. The free ride back home while my truck was being worked on was invaluable. Great job! More

The central console latch on my new 2023 GMC Sierra was broken and couldn’t open the compartment. Dealer had to order a new center console. The one that was put in is USED, not new. I was Not told it was u broken and couldn’t open the compartment. Dealer had to order a new center console. The one that was put in is USED, not new. I was Not told it was used. I didn’t realize it was used and different color until the next day when I was looking it over in the daylight. (It was closing time and dark when I picked it from the service department). Not happy they put a used center console in my $52,000 Truck. More

pretty good service special thanks to Miss Savannah Clark who made the process of purchasing my next vehicle quick and for making sure everything was in the best condition once again thanks to the enti Clark who made the process of purchasing my next vehicle quick and for making sure everything was in the best condition once again thanks to the entire Ron Carter team in Alvin Texas. More

My vehicle was dropped off on a Tuesday at 7am and for 3 full days I didn’t receive an update, I had to call multiple times to finally talk to my service advisor only to find out my Tahoe had not even been full days I didn’t receive an update, I had to call multiple times to finally talk to my service advisor only to find out my Tahoe had not even been LOOKED at. No diag completed at all. It sat PARKED for 3 full days. I had NO vehicle for 3 full days. I pulled my Tahoe out of service for LACK of service and LACK of communication. I will NEVER come back to this location again for service or to purchase my next vehicle. More

Amazing service mister Todd gave us the best experience we could have gotten.He helped me find what I was looking for ! Give him a big bonusss !!! We love Ron Carter Dealership and we weren’t familiar with we could have gotten.He helped me find what I was looking for ! Give him a big bonusss !!! We love Ron Carter Dealership and we weren’t familiar with the area but the staff and specially Todd gave us the best experience 10/10 recommend !! More

Went in for an oil change & they took it right in and I was out within twenty minutes. Pretty Awesome. was out within twenty minutes. Pretty Awesome. More

Salesman, Ali, was very nice, enjoyed working with him. I’d recommend Ali to family & friends. However, I felt that management (Mark) could’ve been more forthcoming regarding the purchase price during the I’d recommend Ali to family & friends. However, I felt that management (Mark) could’ve been more forthcoming regarding the purchase price during the process. Not happy with the “total cost” paid. We asked 3 different times to include running boards, but that did NOT happen. This was a Demo and no one went over each line cost and how they arrived at the final price paid. This WAS the 3rd vehicle purchased from Ron Carter, that didn’t seem to matter. I received an email from Ron Carter to reach out to them. I called them twice, leaving a voice message on Feb 5th, No One has returned my call! More

Good experience on recent visit to Service Center. Will return when part arrives. SC employees were very nice and helpful. Will return when part arrives. SC employees were very nice and helpful. More