Ron Carter Chevrolet GMC - Service Center

The service representative was friendly. The cost was a bit higher than expected. And the wait was 3 hours long. The cost was a bit higher than expected. And the wait was 3 hours long. More

Great dealership. Wait times can be long. Friendly staff, but High prices and slow services. Comfortable waiting area. Wait times can be long. Friendly staff, but High prices and slow services. Comfortable waiting area. More

My service agent, Andrea was so helpful and nice. She was waiting for us when we brought our GMC Acadia in for service. She then called us to tell us what’s going on with the service and then was re She was waiting for us when we brought our GMC Acadia in for service. She then called us to tell us what’s going on with the service and then was ready to finalize the process when we picked up our car. What a wonderful experience. We only use Ron Carter for our services. Thanks so much More

I definitely have had issues with the maintenance department in the last year, so having this current experience in 2024 was refreshing. The staff knew I had an appointment, they got me checked in, a department in the last year, so having this current experience in 2024 was refreshing. The staff knew I had an appointment, they got me checked in, and the wait was short for the maintenance to be completed. Hopefully this is an ongoing trend with them in 2024. Great work team on this appointment. More

Worst customer service! ! It took almost a month to get my vehicle fixed, phone calls not answered, no loaner car. I had to take pictures and videos for them to believe ! It took almost a month to get my vehicle fixed, phone calls not answered, no loaner car. I had to take pictures and videos for them to believe me that there was something wrong with the vehicle More

Kept my vehicle for two weeks on a repair that required no parts and in the process broke my power steps. Now, I’m waiting on a back ordered part. no parts and in the process broke my power steps. Now, I’m waiting on a back ordered part. More

There was a little bit f a communication problem, but everything was worked out and I was happy with the service that was provided. I would recommend them. I live out of state, but will use them again w everything was worked out and I was happy with the service that was provided. I would recommend them. I live out of state, but will use them again when I am 8n the Houston area. More

Service is always great here. Why isn't Lorenas name listed.? She has helped me for the last couple years. Great personality and knowledge of her job. Communication WITH the Why isn't Lorenas name listed.? She has helped me for the last couple years. Great personality and knowledge of her job. Communication WITH the service dept is excellent. Trying to get someone to answer the phone is an entirely different story. I finally learned how to book online, since no one ever answers the phone there. Hopefully, with new mgmt there now, things will get better .. More

Brad was able to get everything back to normal like he promised. Just waiting on part to come in so they can install promised. Just waiting on part to come in so they can install More

I was very pleased with the service I received thanks to Lorena Juarez and the service technicians Lorena Juarez and the service technicians More