Ron Carter Chevrolet GMC - Service Center

The young lady at the front desk was super nice and helpful. She managed a very busy morning by herself with much grace and poise. Great customer service skills. My only issue is that every time I come helpful. She managed a very busy morning by herself with much grace and poise. Great customer service skills. My only issue is that every time I come in, there is always grease or dirt left on vehicle. This time it was grease on the door and handle of a just washed vehicle and on the engine start/ stop button. Last time it was a greasy footprint on the mat. More

They helping all the time thanks service advisor them take car all time and give updates everyday take car all time and give updates everyday More

Service was oil change and filters serviced. Tire pressure was not set correctly. Had to ask for state inspection paperwork. Was billed for oil change when it was free with premium new truck agr Tire pressure was not set correctly. Had to ask for state inspection paperwork. Was billed for oil change when it was free with premium new truck agreement. They did adjust the billing. Overall good service but the details would make it a 4 or 5 More

Great service, advisors kept me updated on the what was happening with my truck. Highly recommend! happening with my truck. Highly recommend! More

Angel was my rep. Did a great job keeping me informed and the job was done in a timely manner. Thanks Angel, great job! Did a great job keeping me informed and the job was done in a timely manner. Thanks Angel, great job! More

Andrea was the best service advisor and I would recommend her to anyone in Alvin her to anyone in Alvin More

Great communication and did everything I asked Come here every single time it's the only place I go. Only place I trust!! every single time it's the only place I go. Only place I trust!! More

1st. tire rotation & oil change took more than 5 hrs. I was told it would be 1.5 hrs. after making a .reservation. Also oil smears were left on hood and f tire rotation & oil change took more than 5 hrs. I was told it would be 1.5 hrs. after making a .reservation. Also oil smears were left on hood and fenders. More

Great customer service and care! After an oil change the oil plug wasn’t tightened properly and created an oil leak. Took my Tahoe back in and the issue was assessed and resolved wit After an oil change the oil plug wasn’t tightened properly and created an oil leak. Took my Tahoe back in and the issue was assessed and resolved within minutes!! Great experience for sure! More

Absolutely horrible I will never bring my cat back there again. Brought car twice with same problem and they kept saying they couldn't recreat issues despite the codes it was throwing. Then went in and prob again. Brought car twice with same problem and they kept saying they couldn't recreat issues despite the codes it was throwing. Then went in and problem was so bad it need a transmission. ZERO communication even when requested service manager to call. No one would ever answer phones had to physically go in for updates and even had to invokd ours salesman. Said vehicle was fixed and drove off and now vehicle is worse than before. Be aware and please do research before using this service department. More