Ron Carter Chevrolet GMC - Service Center

Great service, advisors kept me updated on the what was happening with my truck. Highly recommend! happening with my truck. Highly recommend! More

Angel was my rep. Did a great job keeping me informed and the job was done in a timely manner. Thanks Angel, great job! Did a great job keeping me informed and the job was done in a timely manner. Thanks Angel, great job! More

Andrea was the best service advisor and I would recommend her to anyone in Alvin her to anyone in Alvin More

Great communication and did everything I asked Come here every single time it's the only place I go. Only place I trust!! every single time it's the only place I go. Only place I trust!! More

1st. tire rotation & oil change took more than 5 hrs. I was told it would be 1.5 hrs. after making a .reservation. Also oil smears were left on hood and f tire rotation & oil change took more than 5 hrs. I was told it would be 1.5 hrs. after making a .reservation. Also oil smears were left on hood and fenders. More

Great customer service and care! After an oil change the oil plug wasn’t tightened properly and created an oil leak. Took my Tahoe back in and the issue was assessed and resolved wit After an oil change the oil plug wasn’t tightened properly and created an oil leak. Took my Tahoe back in and the issue was assessed and resolved within minutes!! Great experience for sure! More

Absolutely horrible I will never bring my cat back there again. Brought car twice with same problem and they kept saying they couldn't recreat issues despite the codes it was throwing. Then went in and prob again. Brought car twice with same problem and they kept saying they couldn't recreat issues despite the codes it was throwing. Then went in and problem was so bad it need a transmission. ZERO communication even when requested service manager to call. No one would ever answer phones had to physically go in for updates and even had to invokd ours salesman. Said vehicle was fixed and drove off and now vehicle is worse than before. Be aware and please do research before using this service department. More

Took a month to get the part with poor follow up and then two service writers quit so no one called to tell me it was ready. Cost me another $500 in a weekly rental because they didn’t have their stuff to two service writers quit so no one called to tell me it was ready. Cost me another $500 in a weekly rental because they didn’t have their stuff together. Just poor, poor service for a big dealer like Ron Carter. More

Called Service Department for an appointment. She was courteous and informative as to the time I requested. My wait time was quicker than expected and check out was fast and friendly. She was courteous and informative as to the time I requested. My wait time was quicker than expected and check out was fast and friendly. More

Courteous person that helped me get a recall done. Everyone I encounter was polite and helped with a great attitude. The receptionist was amazing, kept trying to reach someone for me. She got back t Everyone I encounter was polite and helped with a great attitude. The receptionist was amazing, kept trying to reach someone for me. She got back to me numerous times to check if I was ok to continue to hold. More