Back

Ron Carter Chevrolet GMC - Service Center

Alvin, TX

3.6
201 Reviews

201 Reviews of Ron Carter Chevrolet GMC - Service Center

Sort by
December 31, 2024

From the moment I walked in to the time the vehicle was ready service advisor kept me informed and professional. Recommend! More

by dunlopd2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen service advisor
December 20, 2024

Very good service would definitely recommend and I will be sure to use them in the future More

by victorg1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
December 18, 2024

Took over 3 months for part to arrive. Damaged headrest during seat repair. Unbelievable! Waiting. More

by smurfsmiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monty Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Worst Service Ever. Lot of time to check my car. Price was way too high. More

by Joashua Nieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abe
December 14, 2024

Here’s a concise review you can use: “I had an excellent experience with the service team. The representative was extremely courteous, attentive, and helpful throughout the process. My vehicle was More

by a.ferrerh32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Service writers friendly. Don't schedule appointment if you don't plan on dispatching that day. Inconvenience for customer. More

by JOHNPRIN62
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Service Manager
December 07, 2024

Service advisor was friendly and knowledgeable, vehicle service was completed timely, one recommendation is to update the service customer waiting area chairs our outdated, they are worn-out and need to be More

by JXR5H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not applicable
December 07, 2024

parts department needs work When you won't pick up parts locally you lose customers You cannot keep customers car for days or weeks and expect them to return More

by TWS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service and parts
November 29, 2024

I brought my truck in 3 weeks ago to fix a rear view camera and they said they need order a part to fix and call me back when it came in. They also said that about a tailgate recall I hade about two mon More

by CAPT720
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
November 28, 2024

The guy that checked me in was great. I brought my Yukon in for 3 issues. A recall, adisplay issue where the checking guy clearly saw the discrepancy between the radio and the dashboard, More

by cmj2102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
1
...