Ron Carter Chevrolet GMC

Upon arriving at Ron Carter Chrysler-Jeep-Dodge, my fiance and I began walking around some of the Jeep Wranglers parked in front of the show room. It was raining that day and we had forgot our umbrell fiance and I began walking around some of the Jeep Wranglers parked in front of the show room. It was raining that day and we had forgot our umbrella at home. However, sales associate Raymond Gonzales promptly greeted us carrying an umbrella. There were many Jeeps to choose from, but our desired color/trim package was not readily available. Raymond wasted no time finding our desired Jeep which just so happened to have been delivered from the factory moments before our arrival and was parked on an adjacent lot awaiting the check-in process. The keys were not readily available to our soon-to-be jeep, but Raymond tracked down a set of keys to a Jeep matching ours exactly but in a different color. After going for a thorough test drive, Raymond went over all of the features that particular Wrangler was equipped with. We were interested in the Jeep to say the least, but we were not ready to commit to a purchasing decision so quickly. Raymond suggested that we take the evening to think it over and in the meantime he would get the Jeep checked in, cleaned up, and ready to go by the following morning in the event that we decided to go through with the purchase. After much thought, we decided to purchase the Jeep. Just as promised, the Jeep was checked and washed upon our arrival the following morning. We took our Jeep for a thorough test drive for the sake of principle, and Raymond went through the features once more. The financial process was very quick and painless. The whole process took just under 3 hours from start to finish which was completely acceptable in my opinion. Raymond was an honest, fast working, and courteous sales associate. He was in no way overbearing like a typical salesman. He was a pleasure to work with and made our time at Ron Carter very enjoyable. I will gladly refer all family and friends to Raymond for their future vehicle purchases. More

We had a great experience at Ron Carter because of Zach; he was very patient, knowledgeable and accommodating. This is the third vehicle we have purchased there and will return for the next!! he was very patient, knowledgeable and accommodating. This is the third vehicle we have purchased there and will return for the next!! More

I was very disappointed with my experience at Ron Carter, Alvin TX. Though my salesperson was very helpful, the finance department had dishonest motives. When entering the dealership, I had preapproved finan Alvin TX. Though my salesperson was very helpful, the finance department had dishonest motives. When entering the dealership, I had preapproved financing with a 3.29% interest rate. The finance department told me that they could lower my car notes and interest rate on my loan. I allowed them to start the process on this. My salesperson helped me to get to the price that I wanted to pay and I was ready to sign the papers. After looking over the paperwork, I noticed that they increased the interest rate from 3.29% to 7.2% (with the same lender). I asked them if I could use my own pre-approved voucher (with the same lender); they refused to do this. Apparently, they made a percentage off of the APR rate from their financing department. Needless to say, I went to another dealership that used my financing. Buyers beware! Make sure you read the fine print before signing. More

We were looking for a used car and saw one on Ron Carter's website. We went to look at it, and we met Ali Kaabi. He was a perfect salesman for me. He was very polite and straight forward. He was n Carter's website. We went to look at it, and we met Ali Kaabi. He was a perfect salesman for me. He was very polite and straight forward. He was not at all high pressured. I do not like to deal with sales, and he made my mission successful with minimal stress. He worked with my husband and me, and we drove home a new GMC Terrain when it was all said and done. Our experience was delightful. Finance was also a pleasant experience, very helpful in explaining our options. More

David Pattie and all the staff we met at the Ron Carter used car lot were great people and very friendly. No pressure at all. I felt like I was dealing with family. used car lot were great people and very friendly. No pressure at all. I felt like I was dealing with family. More

They were very helpful and answered all my Questions. It didn't take very long to complete everything. I would recommend Ron Carter to my friends. I would also recommend Sammy Jimenez as he is a great sales didn't take very long to complete everything. I would recommend Ron Carter to my friends. I would also recommend Sammy Jimenez as he is a great salesman. Margie More

Donald willams was the best in getting us in and the deal done very quickly . Great salesman and understanding . I will always send my friends and family to the best . done very quickly . Great salesman and understanding . I will always send my friends and family to the best . More

This was one of the best car buying experiences I have had. The experience was quick not a lot of back and forth over the price. It seemed to be fair prices from the beginning. had. The experience was quick not a lot of back and forth over the price. It seemed to be fair prices from the beginning. More

Our experience with Ron Carter was excellent across the board. My wife has been driving her Durango over a week now and is extremely happy with the vehicle. Our salesman, Johnny, was extremely patient and board. My wife has been driving her Durango over a week now and is extremely happy with the vehicle. Our salesman, Johnny, was extremely patient and helpful throughout the entire process. I had a lot of questions on various vehicles in various prices ranges. Due to our busy schedule and two young kids it took us over a month to decide on a vehicle. Similar to my experiences with past vehicle purchases, I visited a few other dealerships as well and found the other salesman I talked to less cooperative once I physically left their lots. Even after the sale Johnny's helpful attitude has not changed, I had a few quick questions on the Durango that he has helped me answer on same day I emailed him. Management was extremely friendly and available to quickly address any non-standard questions I had. To my surprise, I even had a pleasant (and quick) experience with the service department! There was a small air bubble in our dash that we told Johnny about. While they were processing our paperwork, it was looked at by the service department and within 5 minutes of identifying the problem I was taken directly to the service department who offered two solutions: 1) Fix it now (and delay taking the car home)....remember we have two very young kids. or 2) Bring it back before 5000 miles if the bubble hasn't disappeared and they'll replace the entire dash. The speed at which they addressed this and the fact that they didn't even remotely try to get out of doing it was great. Definitely different than most of my experiences with dealerships and issues with vehicles. This has been the best car buying experience I've had. I certainly recommend Johnny and Ron Carter in Alvin. More

Price was great, no surprises or bait and switch tactics on this Ford F150 STX Super Cab. We made our deal and closed it in two days. on this Ford F150 STX Super Cab. We made our deal and closed it in two days. More