
Ron Carter Chevrolet GMC
Alvin, TX
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Tony G is great! Tony G provided me with the best experience I have ever had when buying a vehicle. He was absolutely great!! I got a good deal and the perfect truc Tony G provided me with the best experience I have ever had when buying a vehicle. He was absolutely great!! I got a good deal and the perfect truck! I highly recommend Tony Gangitano. More
Got what I wanted at a fair price No pressure sales, just simple ride alongs giving good information. Enjoyed the conversations and descriptions of differences between some of the othe No pressure sales, just simple ride alongs giving good information. Enjoyed the conversations and descriptions of differences between some of the other models of similar vehicles. More
Johnny Allen is HILARIOUS! Just bought my first car alone, I was nervous about the process but Johnny helped me every step of the way. He was very helpful, remembered what I tol Just bought my first car alone, I was nervous about the process but Johnny helped me every step of the way. He was very helpful, remembered what I told him and never got pushy. As a first time car buyer I was terrified of the "haggling" but Johnny didn't do any of that. He actually told me "I don't want to take your money, I know you work hard for it." He had my paperwork done really quickly and really knew his stuff. Thanks Johnny, I would definitely buy another vehicle from you! More
Tire recall I bought a new truck, and then received a recall notice on the Continental tires at 27,000 miles. I took the truck in, and the 5 tires where replaced. I bought a new truck, and then received a recall notice on the Continental tires at 27,000 miles. I took the truck in, and the 5 tires where replaced. 12,000 miles later one of the replacement tires comes apart. The woman with the yellow high heels said they could not help me. She said got to NTB, or discount tire. I've since had another of the replacement tires installed by Ron Cater Ford come apart. More
Great! Bill Jordan was a great help once again! He assisted in finding the right vehicle and worked with us to ensure we were happy and the price was within Bill Jordan was a great help once again! He assisted in finding the right vehicle and worked with us to ensure we were happy and the price was within our range! More
Great Experience! All, Recently I was referred to a slaes person (Victor Rivas) at Ron Carter Chevrolet. I called Victor then went down there and drove a couple car All, Recently I was referred to a slaes person (Victor Rivas) at Ron Carter Chevrolet. I called Victor then went down there and drove a couple cars we had talked about over the phone, culminating with a purhase of the vehicle (2014 Impala) I liked best. Victor was very professional and helpful and negotiated with me in good faith whereby I got a great deal on the car (less than NADA value) with literally no hassle or games. Alvin is a bit out of my way but the drive was well worth it and I'll make it again next time. Thanks, Stuart More
Great Dealership Great experience. Nice to be able to look at several different auto maker vehicles on one lot. We appreciated the professionalism, & attentiveness Great experience. Nice to be able to look at several different auto maker vehicles on one lot. We appreciated the professionalism, & attentiveness of the staff. The whole process was comfortable, we never felt pressured. More
Awesome as always Jimmy Williams is awesome, he came through for me again, I think I have seen him more then he visits his own friends, Awesome guy, makes deals happy w Jimmy Williams is awesome, he came through for me again, I think I have seen him more then he visits his own friends, Awesome guy, makes deals happy without any haggling or anything, just a great experience every time I go there. Will always recommend and return. Great people always make it fast and easy. In and out. More
Easiest Used Car Purchase Ever My wife and I went to the pre-owned section at 4:00 PM on 10-11-14 looking for a 1 or 2 year old Malibu/Impala LTZ. We did see a couple of low mileag My wife and I went to the pre-owned section at 4:00 PM on 10-11-14 looking for a 1 or 2 year old Malibu/Impala LTZ. We did see a couple of low mileage Impala LTZs, and we test drove them both. Nice cars - quiet and comfrtable, but they were parked next to a 2012 Mercdes C250 with low mileage that I just couldn't resist. Our sales person, Koy Alford was great. After we decided on the MB, he started the purchasing process and kept it moving from step to step. We drove away with it a few hours later - all paper work complete. In my 45 years of buying cars, this was the least pressured, fastest, most enjoyable car buying experiece I've had. More
Not very impressed I found this Tacoma on the internet. There were no pictures posted so I called to ask if they could post pictures to help me decide if I wanted to dri I found this Tacoma on the internet. There were no pictures posted so I called to ask if they could post pictures to help me decide if I wanted to drive the 20 miles to see the truck. I know that these trucks go fast, so I was in a hurry to get it done before it was gone. One of the guys (can't remember his name), told me that he would have pictures posted by 11 that morning, never did happen. The bad thing is, he never did contact me to let me know why. Later when I met him at the dealer, he told me he left voice messages, NOT TRUE I did not get any voice messages from him. I also e-mailed Jerrica Trahan and asked her to post pictures, she responded by telling me that they would take pictures after the rain. OK...so I responded to her by asking if they had some place indoors they could move the truck and get pictures. She then responded in a way that I found very sarcastic, that It was raining and they would get pictures once it stopped. I did not think that my question was unreasonable, so I responded to her e-mail saying not to bother with the pictures, that I would take my business elsewhere. Then I got an e-mail from Amy Rivera asking if she could help in any way, so since I really liked the truck, I decided to give it another chance. Once I explained to Amy what had happened, she took control and had pictures posted in minutes. After I saw the pictures, I asked Amy about the drive out price, she informed me that that was not her department and hooked me up with Pat. For the record, if it wasn't for Amy, I would not have purchased the truck. Then I Received an e-mail from Pat Thomas asking if there was anything he could do to help. Pat was very helpful and professional and did not pressure me into anything. He sent me the information that I requested, which helped me decide to visit the dealer. Once at the dealer, Pat was very patient and helpful. I also felt that he was answering all of my questions (which were many) honestly and as best he could with the knowledge that he had of the truck. I found 3 concerns with the truck that I asked Pat if the dealership would correct. A bent bumper, which they agreed to correct. The smell inside the truck, which they agreed to correct. The air pressure monitor light was flashing, which they would not correct......Later I figured out why. I had to pay $326 to get it fixed. I also was not impressed at all with the detail on the truck. I stated to Pat that I could have done a better job in my back yard. Because of these concerns, I left the dealership still undecided. If the truck would have had a proper detail, there is no doubt that I would have driven it home that day. Well, a day later, I received an E-mail from Amy asking if there was anything else she could help me, and she informed me that the truck was still available. Before this e-mail, I was still on the fence, but this e-mail persuaded me to purchase the truck. I called Pat and asked him to prep the truck and I would be in to pick it up. Once back at the dealer, Pat had the truck and all of the paper work ready. He took me over to a finance guy (don't know his name) to complete the transaction. I was not at all impressed with this guys professionalism or his attitude. First, I was not invited into his office, we did the paperwork in the showroom. Second, when I refused the extended warranty, he made a smart remark to me. As a final note, my ratings or based on my total experience with this dealer. The service that I received from Amy and Pat or the only reason that I purchased this truck. There just seemed to be to much drama among the employees of the dealership. More